Heart disease, Asthma, Epilepsy
It is recommended to be in good health and not under the influence of alcohol before participating
Consider your scare tolerance - if you scare easily, this may be too intense for you.
There is a minimum of 2 people to a limit of 10 people max per entry. If your group has fewer than 10 people, you will be grouped with other individuals in the same session. If your group has more than 10 participants, please make a separate booking.
To book for a private session, you need to select +9 players when making booking.
Do arrive 5 minutes early for verification, safety briefing & story briefing. We reserve the right to refuse entry and/or cancel your booking in case of any late arrival.
If customers arrive with fewer participants than the purchase amount, no refund will be available.
The minimum age to enter without adult supervision is 15 years old. The experience may not be suitable for young persons between the ages of 8 - 14, but we do have some who enjoyed the experience. They will need to be accompanied by an adult if they are required to participate. Children 7 and under are strictly not allowed to enter. For safety and legal reasons, please do not ask our employees to look after your children.
Heels and skirts are not recommended as there will be crawling involved throughout the experience.
There will be school sized lockers for you to keep your belongings, however, we advise you to travel light. The locker keys will be handed for you to hold till the end.
You shall comply with all instructions as may be given by Hauntu from time to time and observe all signs and warnings displayed at Hauntu Premises.
Hauntu prohibits the use of drugs and alcohol in the Hauntu Premises and has the rights to refuse you entry to Hauntu Premises if Hauntu has reason to believe that you are under the influence of drug and/or alcohol.
Without prejudice to other rights Hauntu may have under this agreement or at law, Hauntu shall have the right to refuse to grant you access to Hauntu Premises or any part thereof if you are found to be in breach or Hauntu has reason to believe that you may be in breach of any of the terms and conditions contained herein.
You shall not be involved in any of the following activities: conduct which may cause any disturbances to other users of Hauntu Premises or otherwise cause any disturbances to Hauntu in providing services to its customers or potential customers such as Vandalism, taking down frames and causing damage to game props or hardcopy material; conduct which may cause any harm or injury to anyone or otherwise put yourself or any person in danger such as violent acts, moving heavy furniture and reaching out ceiling; jumping, running and putting unnecessary stress (brute force) on any property or equipment located on Hauntu Premises; Smoking, Eating and Drinking inside Hauntu Premises.