Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Suitable for all physical fitness levels
Children must be accompanied by an adult
Mandatory meeting time for the Vatican Museum tour is 20 minutes before the scheduled departure time
Mandatory meeting time for Castel Sant'Angelo walking tour is 15 minutes before the scheduled departure time
Late arrivals cannot join the group or reschedule, unless you pay for the activity again. As per "No Show" rules you will not be entitled to a refund.
A dress code is required to enter places of worship and Vatican Museum. No shorts or sleeveless tops allowed. Knees and shoulders MUST be covered for both men and women. You may risk refused entry if you fail to comply with these dress requirements
You must have a valid photo ID (student's ID, Driver License, Passport or State ID all work.) You will be asked to also provide your name, last name and date of birth (at the beginning of the tour, if not provided beforehand.) Security may prevent you from entering the site if the information provided is not accurate and/or don't match the one on your ID.
Child discount is applied only with a valid ID card
Please note that security check at the entrance cannot be skipped. This could lead to delays in access to the site, even for pre-booked visitors.This could also influence the smooth running of the tour especially on national holidays and events.
Please be advised capacity regulations and security may delay the tour departure This could also influence the smooth running of the tour especially on national holidays and events.
This tour will not operate on religious holidays
IT IS NOT POSSIBLE TO VISIT THE BASILICA DURING RELIGIOUS HOLIDAYS AND CEREMONIES (Audiences, Beatifications, Masses of the POPE). The Basilica is often subject to sudden closures. In these cases it is not possible to guarantee access to the Basilica.
Cancellations, changes or issues due to weather, security and events held by the monument are beyond our control and are directly decided by their administration team. These issues will be reviewed by us and dealt with on an individual basis but are the responsibility of the monument.
Due to uneven surfaces, this tour is not recommended for those with walking disabilities or using a wheelchair.
Please be aware that large bags/backpacks/suitcases are not permitted in the monument/ attraction. Only very small bags are allowed. Please do not bring these items with you on the day of your tour as there are no cloakrooms at the monument.
For security reasons all visitors and their luggage shall be screened. To facilitate the security checks please insert any object (including mobile phone) in the bag/backpack or in the tray to be included in the X-ray
No change on a booking can be accepted after 24hrs to the starting time of the tour. In that instance, no refund will be issued.
For the safety of all guests, the tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication. If, as a result, your tour is canceled, you will not be entitled to a refund.
Cancellations, changes or issues due to weather, security and events held by the monument are beyond our control and are directly decided by their administration team. These issues will be reviewed by us and dealt with on an individual basis but are the responsibility of the monument.
Every refund request MUST be done within and not later than 48 hours from the day of the tour
Not recommended for travelers with motor difficulties and walker users
We kindly inform you that any kind of disability (visual impairment, hearing impairment,... ) or anything that might prevent you to regularly join the tour, MUST BE communicated in advance to our staff.