In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
The itinerary may be subject to delays due to traffic and weather conditions
Please inform us at the time of booking if you need to bring a baby stroller or wheelchair
Infants (ages 0–2) can join the tour free of charge, but no seat will be provided for them
While not mandatory, it is recommended to purchase accident / travel insurance before the tour
Please take responsibility for your personal belongings as we will not be liable for any losses during the trip
Please note that the ski option is only available for children 7 and older due to safety and equipment size
We recommend inquiring about the availability of child-sized equipment before booking
The ski resort is quite complex. Please pay close attention when young children are practicing with others at the ski resort
If the meeting time changes, we will notify you in advance. The tour guide will contact you via WhatsApp, LINE, WeChat, etc. 1-2 days before departure. Please check your email or mailbox
Please note that this year only beginner slopes will be open.
⚠️ Our tours do not include personal travel insurance. Outdoor activities present specific risks and hazards. Guests must assess their own health or abilities before participating. The Company is not responsible for any physical damage or injury caused by accidents or unforeseen factors
For travelers who have selected products B, C, or D-1, please provide your shoe and clothing sizes in the Requests & Remarks section when booking
Here's a polished version: Yakin and Brandon were fantastic guides! They provided tactful and precise instructions throughout our snowboarding experience, helping us navigate the slopes with confidence. Thank you both for an unforgettable day!"