Suica IC Card
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Suica IC Card
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Highlights
Travel around Tokyo without the need for cash using a contactless and easily reloadable smart card. The Welcome Suica IC card preloaded with JPY 2,000 can be used on the JR East trains, subways, and buses. Aside from transportation, the card is also valid for purchases at vending machines, convenience stores, and even restaurants in various locations.
Explore Tokyo with ease using a Welcome Suica IC card preloaded with JPY 2,000.
Conveniently tap and ride trains, subways, and buses within the coverage areas.
Use the card at selected vending machines, convenience stores, and restaurants.
What's included
INCLUDED
Local Bus
Local Train
Customer reviews
Additional information
Child policy
The Welcome Suica IC card for children under 12 years can be purchased at any major JR East Station ticket office.
Good to know
The card is valid only for international travellers.
The card can be collected from either Haneda Airport or HIS Shinjuku.
The card can only be used within the network area, including JR East lines in the Tokyo metropolitan area, as well as subways, buses, and the Tokyo Monorail that connects Haneda Airport with Tokyo. It is not valid for travel on the Shinkansen Bullet Train.
The card can also be used for certain transportation systems in the Sendai and Niigata, Hokkaido, Tokai, West Japan and Kyushu areas.
The card cannot be used for continuous travel between areas. The use of transportation in one area must be ended in that same area. When crossing from one area to another, leave the ticket gate first and re-enter.
Voucher Use
Please proceed to any of the designated exchange counters.
Present your voucher to receive your card.
Voucher Redemption Address
EASYGO counter at Haneda Airport
Arrival lobby (right side) in Terminal 3
Operating hours: 9:30 AM to 6:30 PM
EASYGO counter at the HIS Shinjuku Main Office Sales Office
1/F South Gate Shinjuku Bldg, 5-33-8 Sendagaya, Shibuya Ku, Tokyo
Operating hours: 11:00 AM to 7:00 PM (Lunch break from 1:00-2:00 PM)
Contact number: +81 (0) 50-5490-1233
Location
Address
Haneda Airport Terminal 3（International）, 2 Chome Haneda Airport, Ota City, Tokyo, Japan
Provider
JR EAST Travel Service Center Shinjuku Station New South Gate
Frequently asked questions
What is a Suica IC card?
Suica IC card is a smart card used for transportation and shopping in Tokyo and other parts of Japan. It can be loaded with money and used to pay for train, subway, and bus fares, as well as purchases at convenience stores, vending machines, and some restaurants.
Where can I buy a Suica IC card in Tokyo?
Suica IC cards can be purchased at ticket vending machines and ticket offices at train and subway stations in Tokyo, as well as at some convenience stores and tourist information centers.
How do I use a Suica IC card?
To use a Suica IC card, simply touch the card to the reader at the ticket gate when entering and exiting train and subway stations, and when making purchases at participating stores. The fare or purchase amount will be automatically deducted from the card balance.
Can I return my Suica IC card and get a refund?
Yes, you can return your Suica IC card and get a refund of the remaining balance, minus a small handling fee. This can be done at ticket offices at train and subway stations, or at some convenience stores.
Can I use my Suica IC card outside of Tokyo?
Yes, Suica IC cards can be used on trains and buses in other parts of Japan, including Osaka, Kyoto, and Hokkaido. However, some regional transportation systems may require a different type of IC card, so it's best to check before traveling.
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Really glad I booked this ahead, as JR East had stopped public sales of the SUICA card when I arrived. Not only was I able to buy a SUICA card, it was already topped up so I could use it immediately.
We exchange our cards at Haneda T3 airport. The sign of the counter is not big and clear so have to pay attention to look for it. The counter is at at centre of level 2 of the arrival hall. We need it for buses and some of the local trains. Glad we got it.
Good: Quick confirmation. Room for improvement: more venues to collect card from instead of the only 2 outlets.
Collection place easy to find. Service easy just show qr code then can collect.
It made our trip so much easier, Just tap and go.
Could have used the eWallet travel card, but this is a good alternative too