Basically, you go on a tour with a driver. At each tourist attraction, the driver will guide you only to the entrance.
Holiday Inn Resort picks up in the main wing, Bay Tower, Discovery Hotel picks up in the Chic Tower lobby, Zayn Hotel picks up in the tower building lobby, and Hilton Pattaya picks up in the first floor lobby, so please keep this in mind when making a reservation.
Please be sure to wait in the hotel lobby, and in the case of hotels with multiple lobbies, please wait in the main lobby of the hotel. There are cases where no-shows occur because the driver cannot find the customer. In this case, no refund will be given.