In the event that you become ill unexpectedly during the trip, or start experiencing symptoms like fever, we will have to kindly request that you leave the group. Unfortunately, there will be no refund of the travel fee in this case. We hope for your understanding beforehand.

Children below junior high school are not eligible to take the tour unless accompanied by a guardian.

Applications from minors under the age of 18 require parental consent.
*Download the parental consent form:
https://www.sanq-tripal.com/manual/douisyo.pdf

As per the recent amendments to the Road Traffic Act, it is now mandatory for all passengers to wear seatbelts while traveling in a vehicle. We request your cooperation in complying with this regulation for your safety and the safety of others. Please note that due to the design of seatbelts, children under the age of 3 cannot wear them. Therefore, we regret to inform you that children below 3 cannot participate in this tour.

Please refrain from drinking alcohol or eating strong-smelling food on the bus.

■ Excluding the Rental Full Pack and Snow Play Plans.
★ Includes Hirugano Kogen Ski Resort 1-Day Lift Ticket (IC card deposit of 500 yen required)
The Snow Play Plan does not include a lift ticket.

★ Rental Carving Skis / Snowboards
・Weekdays: Adults 4,800 yen → 3,000 yen / Children 3,800 yen → 2,000 yen
・Weekends, holidays, and Dec 29–Jan 2: Adults 4,800 yen → 3,500 yen / Children 3,800 yen → 2,500 yen
★ Rental Wear
Adults 4,300 yen → 3,000 yen / Children 3,300 yen → 2,000 yen

★ Ladies’ Day (For Women Only): Free lift ticket
★ Ladies’ Day (For Women Only): Includes one “Hirugano Kinomi no Narukoro” Ice Cream

☆ Hirugano Kogen Ski Resort School Registration Site (Foreign language support available / language selection possible)
https://www.hiruganokogen.com/school/

★ Snow Play Plan: Includes “Hirugamo Kids Land” (Snow Play Area) Admission Ticket (IC card deposit of 500 yen required)

[Information]
※ The child fare applies to children aged 4 to 11 years old (elementary school students). (Ages 4 and above)
※ For rentals, ski schools, and other fees, the child category also applies to those aged 4 to 11 years old (elementary school students). (Ages 4 and above)
※ Even if the ski resort is open for skiing, the Kids Land area may be closed depending on snow conditions.
※ Scheduled to open on Friday, December 26.

Upon arriving at the ski resort, please utilize the coin lockers available to store your luggage. Charges may apply.

At Nagoya Station, there are only a few spots for buses to depart from. Therefore, if there are many passengers, you may need to wait for your turn. Please be aware that if this happens, the bus will leave 10-20 minutes later than the scheduled departure time from Nagoya.

The itinerary lists scheduled departure and arrival times, which may be subject to change due to weather and road conditions.

Please check the seating chart with the representative names on the day of the trip to find your seat on the bus.

A tour conductor will not be present on the bus. You must follow the instructions of the bus driver and conductor while the bus is in operation.

Please be aware that unforeseen circumstances, such as road conditions or inclement weather, may cause delays in arrival and departure times. Please note that we cannot accommodate requests for taxi rides or hotel stays in the event of a delayed return.

Luggage can be subject to theft, loss, misplacement, or forgetfulness during transit. While we provide the service of loading and unloading luggage during boarding and disembarking, it is essential to note that we are not responsible for luggage storage management. We kindly request our customers to manage their luggage to ensure a secure and safe journey.

Please note that the rental plan does not guarantee the availability of items. During busy periods, such as year-end and New Year holidays, consecutive holidays, Saturdays, Sundays, and public holidays, renting out the items may take a long time. Therefore, we recommend that you prepare your own items in advance. Please be aware that even if the desired size is not available for rental on the day of the trip, we will not be able to refund the travel fee.

Due to limited trunk space on the tour bus, we cannot accept large luggage that exceeds 3 sides measuring 150cm or more, such as large suitcases and snowscoots.

The event will be canceled if there are no customers within 10 days of departure.

The decision to cancel the tour due to lack of snow will be made by the day before the departure date.

Service may be canceled on the day of departure due to road traffic, snow conditions, or other reasons beyond our control. In such cases, we will guide you to the meeting place in Nagoya.
*Please note that if the tour is canceled at the meeting place (Nagoya), transportation costs to the meeting place will not be refunded.

The bus company used for transportation is Mie Kotsu Co., Ltd. or any other equivalent class of bus services.
Bus operations may combine two or more routes.