Service is available 24 hours
If flight changes or other problems prevent you from arriving as planned, please contact and inform customer service in time.
The express customs service does not guarantee customs clearance. If you are unable to clear customs smoothly due to personal issues (such as insufficient passport validity, bad entry and exit records, or incorrect info, etc.), you will be responsible for the relevant losses.
If it is not used within the reservation date, it will be deemed as voluntary abandonment and no refund will be given.
Arrival Service: For arrivals, our staff will meet the client at the Passenger Boarding Bridge, holding a sign with the guest's name, and assist them all the way to the outside of the arrivals area.
Departure Service: For departures, our staff will wait for the guest outside the departure area and assist them all the way to the Passenger Boarding Bridge.
0915-525-1138(EMERGENCY CONTACT NUMBER)