A minimum of 20 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 7 day(s) before the departure date
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
Please confirm the tour number on site and gather in front of the JR Nagano Station Shinkansen interchange.
Please wait at the meeting point 10 minutes before the departure time. The bus will depart on time and will not wait for latecomers. Please note that late arrivals will be considered a no-show and no refunds will be issued.
In each tourist attraction in winter, depending on weather conditions, you may not be able to enjoy the snow scenery.
The scheduled travel route may be changed or canceled due to traffic conditions and congestion on the day.
If the scenic spots are unable to be visited due to bad weather or traffic, etc., the tour leader reserves the right to change or cancel part of the itinerary at any time for the safety of all. Participants may not request a refund or fee reduction as a result.
Due to road conditions and other factors on the day of the itinerary, the stay time at attractions may be adjusted or some attractions may be canceled. The return arrival time may also be significantly delayed. Please avoid arranging activities that night, so please be aware.
If you leave the group on your own during the trip, it will be deemed as an automatic abandonment and no refund of any fees will be required. If this results in personal or property losses, you must bear the consequences yourself.
Infants under 2 years old who do not occupy a seat can participate for free. Each adult can only bring one infant who does not occupy a seat. If you are traveling with someone, please inform us in the "Remarks" column when making a reservation.
The one-way walk to Jigokudani Monkey Park is about 2 kilometers. In winter, the road is prone to ice and snow, so please wear warm clothes and non-slip shoes.
Monkeys in Jigokudani Monkey Park are wild animals that naturally grow in the mountains and forests. Their movements cannot be controlled, so please be informed that you may not be able to see the monkeys. To protect the safety of the apes and yourself, please abide by the rules in the park and do not look at, touch, pat or feed the apes.
Zenkoji Temple does not include tickets for the main hall’s inner circle viewing, Sanmon’s viewing tickets, and 経蔵拝viewing tickets. If you want to visit inside, you need to purchase the viewing tickets yourself.
Due to the limited space in the luggage storage box, if you need to bring a large suitcase on board, please inform us in the remarks column and please cooperate.
Car models used: Cars will be dispatched based on the number of people. When traveling with a small number of people, a driver and accompanying person will be arranged to provide full travel services. No additional tour leader will be sent. You can visit the attractions freely after arriving at the attractions. Please be informed.
The above itinerary is an estimated arrival time and traffic conditions cannot be controlled. Please avoid arranging activities on the night of your return. We apologize for any delays.
After the trip departs, if the trip is terminated due to force majeure factors such as weather conditions or natural disasters, the unfulfilled itinerary will be refunded based on the actual expenses incurred. Only return transportation costs or local accommodation costs and other additional expenses must be refunded. It is the responsibility of the passenger.
Passengers under the age of 18 cannot participate alone and must be accompanied by passengers over the age of 18 to participate.
Please pay attention to personal and financial safety at all times during free activities. If an accident occurs or losses occur if you fail to heed the advice, you will be responsible for it yourself.
The bus seats and restaurant seats used in the experience itinerary may be shared with passengers in the same group, depending on the tour guide and facility arrangements on the day.
Bus seating will be arranged on-site and cannot be specified. Thank you for your understanding.