The voucher can only be used on the date and time booked
Changing or exchanging ticket sections/seats is strictly prohibited
Seats are assigned randomly, please refer to your ticket for seating arrangements
A confirmed booking voucher is required to redeem tickets at the counter prior to the show. The counter will open 1 hour before the show
Please arrive at least 15 minutes before your scheduled show time. The box office will open 1 hour before the show starts
If you are bringing a wheelchair or stroller, please indicate this in the 'Remarks' column
There is no luggage storage service on-site
Smoking is prohibited in the venue
No cancellations or refunds will be given for no-shows or delays on the day of the event
Children of all ages are welcome, but due to the potential for loud sounds and strong visuals during the show, it is not recommended for children under 36 months. Children aged 1–2 years old are admitted for free if they do not require a separate seat
The performance duration is 60 minutes
The booking was quick and I got a response to my query very quickly. I will definitely use this platform again.