Efficient and effective service

We were disappointed in the quality of experience and wish we had paid attention to the negative reviews. From our experience, the food was basic and of a poor quality, the juice tasted watered down and the iced chocolate drinks were flavourless as though mixed with water. Fruit was okay, though limited. Cappuccinos were the only good thing. Staff were lovely and attentive. There is so much that could be improved, including the food, but also the addition of reclining seating and massage chairs would be an asset. We will not be using this service again, at a cost of $52, we could have enjoyed a meal in the airport restaurants and found seating just as comfortable as in the Concordia area. We were bitterly disappointed.

座席が少ないし、冷房があまり効かなくてゆったり出来ない。 通路に出た方が涼しかった。

The lounge is a bit small and hot in some areas. Food is ok

Although we had an issue at the door as the staff were not aware of Pelago, once that was sorted all was well

Very poor experience, the food quality wasn’t good, there was no alcohol drinks available.