Starting Point

• ANA Crowne Plaza Hotel Sapporo, Kita 3-Jo, 1 Chome-2-9 Nishi, Chuo Ward, Sapporo, Hokkaido 060-0003
• Chitose 1: Chitose Station Group Bus Stop
• Chitose 2: Lake Shikotsu Ice Festival Venue

Drop-off point

• Chitose 2: Lake Shikotsu Ice Festival Venue
• Chitose 1: Chitose Station Group Bus Stop
• Sapporo Station North East Exit Bus Stop, 7-Chome, Chiyoda-cho, Chitose City, Hokkaido 066-0062

Important: The cream puff offer does not apply to departures from "Chitose ②: Shikotsu Lake Ice Festival Venue.

• Ice Museum admission ticket not included, tickets at the venue can be purchased with cash only.
• Bus staff may use a translation app to assist you.
• Please note that the schedule may change due to weather conditions.
• We are not responsible for any belongings left on the bus. Please manage your valuables personally.
• No refunds will be issued once the tour has commenced.
• We will contact you if we determine that the tour cannot be operated. In such cases, we will offer a date change or a full refund.
• Strollers are permitted, but please be aware that navigating certain areas may be difficult.

• Add-on Items: Anti-slip shoe pads - ¥ 1,500

• Footing may be slippery due to weather conditions. Please wear appropriate footwear.
• Valid ID for eligibility verification
• QR code (no paper copies or screenshots of codes are accepted without scannable barcodes)

• 24 Hours Confirmation
• Please present the QR code at entry.
• Barcode must be scannable. Photos or serial numbers are not valid.

• A full refund will be processed if cancelled at least 2 days before date of selection.
• No refund will be processed if cancelled less than 2 days before the date of selection.
• Expired tickets are not refundable

• Present the scannable barcode QR code at the designated gate for direct entry.
• Barcode must be scannable. Photos or serial numbers are not valid.