Thank you for booking a walking tour with Urban Tours! We’re thrilled to have
you join us for an exciting exploration of Brisbane.

We are also proud to let you know as part of our commitment to supporting the
local community, a percentage from every person booked on our experiences
are donated to a local charity. Last quarter we donated more than $400.
Your booking helps make a positive impact right here in Brisbane!

Where to meet

Your adventure will begin at Post Office Square Park , where we’ll meet
to kick off the tour. Please arrive a ten minutes early so we can get started
on time.

Directions

1. Go ** ** to 260 Queen Street - Use "Queen Street bus stop 57" as
reference.

2. Once you're there, look for the Westpac Bank building directly in
front of you.

3. Walk to the open grassy area on the right side of the building,
roughly 5-10 steps.

4. You will find the tour guide standing on the grass, carrying an 'Urban
Tours' bag.

Accessibility Requirements

If you have any accessibility requirements or need assistance during your
experience, please don't hesitate to reach out to the team beforehand. We are
committed to ensuring all guests have an enjoyable and comfortable experience,
and we'll do our best to accommodate any specific needs.

Cancellations

At Urban Tours we know things happen which is why we offer flexible
cancellation conditions. If you do need to cancel, please email us outside of
12 hours from your booking at info@urbantours.com.au

In case of cancellation within 12 hours of your booking time slot or you are a
no show, unfortunately no refund can be given. Please note that if you have
booked through a third party, their cancellations conditions apply.

We can’t wait to show you around and share the best of this wonderful city.

If you have any questions before your tour, feel free to get in touch.