Children under 11 years old cannot purchase or use the ticket on their own.

A communication-capable environment is required to start the service and display the ticket screen.

If the time on the ticket screen is not moving, the ticket is invalid.

If multiple people are using the same screen, boarding and disembarking are only valid if the ticket holder and the others are traveling together.

Due to system specifications, multiple ticket slips can be used on the same day, but avoid using the same type.

If you purchase tickets for multiple people, a single ticket can be used by multiple individuals on that day. Please note that one ticket is not limited to one person.

Please use all tickets within the validity period. Any unused tickets will become invalid if the validity period expires during use.

[Overview of the ALL KYUSHU PASS]
- This package includes a 3-day "bus & ferry pass" for almost all express and regular city buses on Kyushu Island, as well as some ferries. It also includes a 3-day "train pass" for use on JR Kyushu's conventional lines, limited express trains, Kyushu Shinkansen, and Nishi Kyushu Shinkansen.
- The 3-day "bus & ferry pass" and 3-day "train pass" can be used at any time within 10 days.
- Both the "bus & ferry pass" and "train pass" can be used on the same day.

[About ALL KYUSHU PASS Bus and Ferry Ticket]
- The coverage for bus and ferry tickets is the same as that provided by the "SUNQ Pass All Kyushu Ticket." For detailed information about bus and ferry tickets, refer to the electronic guidebook: https://sunqpass.actibookone.com/
- The ticket allows unlimited use of nearly all express and local bus lines throughout Kyushu (Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima) and around Shimonoseki and Nagato in Yamaguchi Prefecture, as well as certain ferries for one day.
- The ticket is valid until 2:59 AM the day after you tap the "Start use" button. If you board or disembark between 00:00 AM and 2:59 AM, it will be considered as used on the previous calendar day.
- If you tap "Start use" between 00:00 AM and 2:59 AM, it will be considered as used on the previous calendar day.
- Be sure to take a numbered ticket when boarding a city bus.
- Present your ticket clearly to the driver when disembarking.
- Buses accepting the ticket have "SUNQ Pass" stickers on the "front" and "next to the boarding entrance." Ferries accepting the ticket have stickers at the ticket sales counter and waiting area. (*Some vehicles may not have stickers; in such cases, please ask the driver directly.)
- Bus and Ferry Tickets cannot be used on the Hitahikosan Line BRT. Only the Railway Tickets are valid for the Hitahikosan Line BRT.
- For ferries, present the bus ticket within the applicable period at the ticket sales counter to receive a boarding ticket, which you must hand over to the attendant when boarding.
- Seat reservations are required for some express bus routes. For details, please visit: https://www.sunqpass.jp/en/reserve/

[About ALL KYUSHU PASS Railway Tickets]
- This pass grants access to all Kyushu Railway Company lines (including the Hitahikosan Line BRT), excluding the Sanyo Main Line (Moji Station to Shimonoseki Station).
- The pass cannot be used on the Sanyo Shinkansen (Hakata to Kokura). If used on this route, you will need to settle the fare at Kokura Station.
- The service is valid until 2:59 a.m. on the day following the activation of the pass. If you board or disembark between 12:00 a.m. and 2:59 a.m., it will be considered as having been used on the previous calendar day.
- The ticket will expire at 2:59 AM the following day after tapping "Start use."
- When boarding and disembarking, show the ticket screen to station staff and also show it to crew members when passing through ticket gates inside the train.
- If boarding or disembarking at a station without any staff, simply pass through the ticket gate.

Refunds and extensions of validity will not be provided in the event of train, bus, ship, or other transportation suspensions or delays. Additionally, no alternative services will be offered.

Recommended Environment for Using Digital Tickets:
iOS: 15 or later / Safari (latest version)
Android: 10.0 or later / Chrome (latest version)
*Please note that even using the recommended environment, compatibility issues may arise depending on the device or usage conditions.

Q: How can I confirm if my reservation was successful?
A: Once your reservation is confirmed, you will receive an email with instructions sent to your registered email address. Please check this email for your reservation details and voucher. You can also verify your reservation information by clicking the "Reservation Details" link included in the email.

Q: What is the expiration date for use after purchase?
A: The voucher can be used up to 3 months after purchase.

Q: Until what time can the ticket be used after tapping "Start use"?
A: - The ticket is valid until 2:59 AM the day after you tap the "Start use" button. If you board or disembark between 00:00 AM and 2:59 AM, it will be considered used on the previous calendar day. Please note that if you tap "Start use" between 00:00 AM and 2:59 AM, it will also be considered used on the previous calendar day. - For railways, if the validity period of the ticket has expired after entering the station, the boarding ticket remains valid to the final destination on the day after the validity period expires, provided you continue your journey without exiting midway. However, the limited express ticket is not valid for new trains boarded after midnight, and a separate limited express ticket must be purchased.