• Free hotel pickup and drop-off services are included from all hotels within Batam City.
• For hotels outside Batam City (such as Turi Beach or Montigo Resort), a surcharge of approximately USD $6 will apply and must be paid directly to the driver on-site.
• Please be ready in the hotel lobby at least 15 minutes before the scheduled departure time. The tour departs promptly.

• Please present your mobile e-voucher at the hotel pickup and again upon arrival at Ranoh Island.
• The voucher is valid only on the selected date and during operating hours.
• Ranoh Island staff can assist with luggage storage upon request.
• Buffet lunch is included, but dinner and breakfast are not provided.
• This activity runs in most weather conditions, but some facilities may close during storms.
• All activities are available on a first-come, first-served basis.

• This product is open to all travellers, including adults, children, and infants.
• Participants must be physically fit enough to board a speedboat and engage in beach or light water-based activities.
• Guests must present a valid voucher on the day of the activity to participate.
• This experience is suitable for families, couples, and groups of friends seeking a leisure day trip.
• Travellers of all nationalities are welcome. No specific citizenship or ID restrictions apply.
• Guests must depart from and return to Batam on the same day (does not include transfers from Singapore).

• Child tickets are required for children aged 4 to 12 years.
• Infants aged 3 and below may enter free of charge, but must be accompanied by an adult at all times.
• Safety gear is provided for children for applicable activities (e.g., banana boat, snorkeling).
• Each child must be supervised during water and beach activities. No babysitting services are provided.
• Strollers or prams may be brought along but may have limited usability on beach terrain.

• Extra change of clothes
• Swimwear and towel
• Sunscreen and insect repellent
• Toiletries
• Sunglasses and sun hat
• Waterproof phone pouch (optional)

• This experience is not wheelchair accessible due to the natural terrain of the beach.
• Most activities are suitable for travellers with basic physical mobility.
• Luggage storage is available on Ranoh Island.
• Free lockers are available for small personal items.

• Your booking will be confirmed immediately.
• Please check your email for the e-voucher and present it on-site at pickup and upon arrival.

• No cancellations or refunds are allowed after your booking is confirmed.

• This voucher is valid only on the selected date and must be presented at the designated meeting point.
• Please show the QR code from your mobile or printed voucher upon boarding the transport and arriving at the island.
• Expired vouchers are not accepted.

🌊 Water Adventures

• Snorkeling
• Fat Boy Blob, Inflatable Island, Trendy Floating
• Single & Double Canoes
• Sea Pool & Mangrove Adventure
• Kelong Fishing

🏖️ Beach & Leisure

• Banana Boat Ride
• Beach Volleyball & Soccer
• Hammocks & Sun Tents
• Frisbee & Darts
• Archery & Water Park

♟️ Indoor Fun

• Mahjong
• Chinese & International Chess