You must contact us if you are running late for your scheduled arrival time. In the event that more than 15 minutes has elapsed without contact from You, a No Show will be declared and You shall be charged 100% of the total cost as a cancellation fee. Note that in the case of photography delayed due to Your late arrival, the number of photos taken shall be significantly reduced.

Note that in the case of photography delayed due to Your late arrival, the number of photos taken shall be significantly reduced.

The photographer and stylist who shall undertake the photoshoot shall be decided on the date of photography.

You shall be provided with photography data within 10 days of the date of photography.

The download deadline for photography data shall be within 1 month of photography.

There are occasions where the photograph data’s colour, brightness etc may need adjusting. The Company will not accept complaints after photography regarding the content, taste or preferences of photos due to the highly subjective nature of each individual client. If You have a desired taste or image in mind, please inform us prior to photography.

Edits shall not be made to individuals in the photos (face, body etc). Also, unrelated individuals in the backgrounds of photos taken at location shoots shall not be erased.

Clothing shall be decided on the rental and photography date and a fitting shall be held.

Please return rental clothes to the shop by 17:30 on the day of rental and photography. Note that in the event the clothes are rented after the 17:30 deadline and need to be returned the following day, a next-day return fee of ¥16,500 (tax inclusive) shall be charged per person. In addition, if the rental clothing is not returned on the day of rental, a late fee of ¥16,500 (tax inclusive) shall be charged for each day the clothing is not returned.

You may not bring your own clothing.