In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 22:00). Notifications will then be sent via email
High blood pressure, Heart disease, Acrophobia, Pregnant women, Epilepsy
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
For a smooth experience, please check your Korean shoe size and contact us for assistance.
Please provide accurate contact information (LINE or KAKAO TALK or WhatsApp) when booking. Failure to provide this may prevent us from contacting you before departure, and no refund will be given.
Please turn off the "Message Blocking" function on Line the day before the trip so the guide can contact you with tour details.
Please bring your own waterproof gloves and goggles, or rent or purchase them at the ski resort rental shop. (Approximately 10,000–30,000 won)
Our company does not provide personal travel insurance for any of our tours. Outdoor activities involve certain risks, and guests are advised to assess their own health and abilities. The company is not responsible for any physical injury or damage caused by accidental or unforeseen factors.
Please provide your shoe and clothing sizes in the "Requests & Remarks" section when booking. For smooth tour arrangements, we kindly ask that you refer to the Korean shoe size chart.
The ski resort is very large and complex. Please pay special attention to ensure that young children do not get injured, and the tour agency is not responsible for any lost items. Please keep your belongings safe.