🔈The voucher will be sent separately by the supplier to the traveler’s email before departure. 

If the traveler has not received the voucher from the supplier before departure, please feel free to contact the customer service center for confirmation.

※This product is exclusively for foreign visitors. 

Holders of a Korean passport are not eligible to purchase it.

※For this tour package, please note that the experience may not be available depending on the operating conditions of the venue.

In such cases, we will assist you with changing the date of your visit or processing a refund. Further details will be provided via email.

※Entry is allowed for ages 7 and above. Participants under 14 years old must be accompanied by a guardian.

Entry Age: 7 years and older (Participants under 14 must be accompanied by a guardian)

Reservation Age: 14 years and older (Those under 14 can purchase tickets with the consent of a legal guardian)

[Package Information]

• Squid Game

1. The date you reserved is for your visit to the Squid Game : the Experience Center, and the time is the game start time.(For a smoother experience, we recommend arriving before the game start time)

2. Please visit the ticket exchange booth on-site to confirm your reservation under the name of the lead booker and receive your ticket.

3. Enter the game zone at the designated game start time.

• Lotte World & Seoul Sky 

1. This ticket is valid for 15days from the date of receipt.

2. You can visit on any date of your choice within the validity period. *We recommend checking the official website for operating hours before your visit.

3. Please enter with your QR code at the gate. There is NO need to visit the ticket office.

[Cancellation Policy]

Refunds are not possible after 8 days from the reservation or 10 days before the viewing date.

Customers wishing to cancel before this period must request a refund through the CS team.