• Completely bypass the crowded immigration and customs lines at Ho Chi Minh City Airport with dedicated lanes and personalized assistance.
• Airport staff will greet you with a sign at immigration or the arrival/departure halls to ensure a smooth entry process without any language barriers.
• When you select the VIP B option, you’ll complete immigration immediately via the business-class priority lane without any delays.
• When using the Express Pass, you’ll quickly bypass the long lines at airline check-in counters and proceed directly to priority ticketing.
• With the Premium Departure and Express options, you’ll pass through even the most congested X-ray security checkpoints in one go.
• We eliminate the daunting airport fatigue experienced by families traveling with young children and travelers accompanied by elderly parents.

The content of this product is provided by machine translation and may not
reflect the actual information, please take this into consideration before
booking.

Ho Chi Minh City Tan Son Nhat Airport Arrival and Departure Fast Track Service
(SGN Airport Fast Track)

Skip Vietnam’s most notorious lines completely with a dedicated lane.

This premium concierge service dramatically reduces the notorious wait times
for arrival and departure at Vietnam’s busiest airport, Tan Son Nhat
International Airport (SGN).

Meet an airport staff member in front of immigration and proceed to the
dedicated Fast Track lane to complete your formalities quickly.

When departing, dedicated check-in and immigration guidance allows you to
quickly navigate the complex airport, making this service essential for
exhausting late-night flights, business trips, and travel with young children
or elderly parents.

🎯 Highly Recommended For:

✔ Family travelers with young children or elderly parents who want to minimize
airport waiting times

✔ Travelers arriving late at night who want to reach their accommodations
quickly for rest

✔ Business and VIP travelers who want to bypass all airport delays, from
check-in to security screening

🎟️ Why Book with Travel Forest?

✔️ 1:1 Personal Care: Dedicated staff will escort you seamlessly from the
initial meeting to the completion of all procedures.

✔️ Korean Customer Service Hotline: Stay in touch with us in real-time via
KakaoTalk or LINE.

✔️ Tailored Options Available: Choose from Basic, VIP, Premium, to Express
Pass based on your travel needs.

📦 Package Options

① Arrival Fast-Track: The essential arrival service. Meet your guide in front
of immigration and pass through immigration quickly via a dedicated line.

② ② Arrival VIP Fast Track (VIP B): It is a program that uses Lane 1, which
has the shortest wait time, allowing you to significantly reduce your
immigration processing time. We recommend this service for families traveling
with young children and travelers accompanied by seniors.

③ Departure Fast-Track: Meet your guide in front of the departure terminal
check-in counter E/F and clear departure immigration via the dedicated line.
(Airline check-in is done independently.)

④ Departure Premium Fast-Track & X-RAY: Covers both departure immigration and
the often congested X-Ray security screening via dedicated lines, allowing you
to enjoy duty-free shopping and lounges at leisure.

⑤ [Express Pass] Priority Check-in + Fast-Track: Bypass long airline check-in
lines with priority ticketing, followed by dedicated escort through departure
immigration.

⑥ [Express Pass] Priority Check-in + Premium Fast-Track (+X-RAY): The highest-
tier full package providing seamless care across all departure procedures—from
airline check-in to departure immigration and security screening.

📍 Service Guide

For the Fast Track Arrival Service, please look for a staff member holding a
"LOVE VIETNAM" sign in front of the immigration checkpoint after your flight
lands.

Average processing time for Lane 1: approximately 5 minutes Average processing
time for Lane 4: approximately 10–15 minutes ※ Lanes 2–3 are not normally in
use; they are temporary lanes activated at the discretion of local public
security officials.

Meet the staff member holding the "LOVE VIETNAM" sign in front of the E/F
check-in counters for the Departure Fast Track program. Unless requested
otherwise, the default meeting time is 2 hours before departure. If you wish
to meet at a different time, please request in advance.

Even if you arrive early and complete check-in on your own, you must wait
until the scheduled meeting time. Proceeding through departure immigration
independently without waiting will be classified as a No-show and is non-
refundable.

✅ Important Information Before Booking

Exact English names as shown on your passport are required at booking.
Incorrect names may result in having to use standard immigration lines.

Fast-Track accelerates immigration processing and does not affect baggage
claim speeds.

During peak seasons and holidays, there may be wait times when using the Basic
option for departures, so we recommend the Premium option or higher.

Refunds are not available even if the standard line moves faster than the
fast-track lane in rare instances.

In case of flight delays, staff will adjust and wait at the meeting point
based on the updated arrival time.

If the service is suspended due to airport safety or security reasons, a 100%
refund will be provided under the direction of local staff.

Additional surcharges may apply or service may be unavailable during
Vietnamese holiday seasons.

After departure fast-track booking confirmation, please add our KakaoTalk
channel for pre-travel communication. (Korean-speaking local staff are
available for assistance.)

❓ Frequently Asked Questions

Q. Can I skip waiting in line completely using Fast-Track?

A. Brief delays may occur if flight crews or other priority passengers are
using the line, but it is significantly faster than standard lines.

Q. How long does immigration screening usually take?

A. It takes about 5 minutes on average when using Lane 1, and about 10 to 15
minutes on average when using Lane 4.

Q. Does this service expedite baggage claim?

A. No. This service only expedites immigration processing and is separate from
baggage retrieval.

Q. Do I need to print the voucher?

A. No. Simply look for the meeting board with "LOVE VIETNAM" at the arrival
hall.

Q. Can I add extra passengers on-site beyond the booked number?

A. Only pre-booked passengers can utilize the service.

Q. What happens if my flight is delayed?

A. Local staff will monitor your flight and wait at the meeting point
according to the adjusted time.

📢 Required Information Upon Booking (Please include in the Remarks section)

✅ Exact English name as shown on passport

✅ Flight number and departure/arrival times

✅ Messenger ID (KakaoTalk/LINE)

→ Missing required information may result in the inability to process your
reservation.