You must present a valid ticket to gain admission to the attraction. Admission to the attraction will only be granted for the validity period stated on the ticket.
Entry will not be allowed for an invalid ticket that is already redeemed, collected, consumed, lost, or has expired. It will not be replaced; no refund will be provided.
The attraction reserves the right to assess ticket eligibility based on specified age ranges and may request age verification before allowing admission.
The attraction reserves the right to request personal identification before granting admission to the attraction. Access may be denied if ticket conditions of sale have not been met.
The attraction is only able to accommodate up to 3 wheelchairs on the ship at one time due to fire safety and evacuation procedures.
The attraction reserves the right to change its operating days and hours, including last admission entry times, without any prior notice. The attraction will not grant any refund due to these changes. Plan your visit ahead of time and check the attraction's website for the latest operating hours.
The attraction, at its absolute discretion, reserves the right to temporarily or permanently close the rides, events, or facilities for maintenance and reasons outside their control or force majeure, including but not limited to technical, health and safety, and/or operational reasons, or due to special events or private functions. The attraction is not obliged to grant any ticket replacement or refund under these circumstances.
If you encounter any issues, kindly contact your travel agent.
Cutty Sark, King William Walk, Greenwich, London SE10 9HT.
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