Terms and Conditions for Pelago Flash Sale: Universal Studios Singapore and Singapore Oceanarium

This promotion (the “Promotion”) is organised by Encounters Pte Ltd (“Pelago”) and is valid for bookings made between 28 August 2026 (10:00 Singapore time) and 30 August 2026 (23:59 Singapore time) (the “Promotion Period”).

During the Promotion Period, customers can purchase the following selected admission tickets on the Pelago app or web at the promotional prices stated below (the “Flash Sale”):

1. Universal Studios Singapore: one admission ticket at SGD 61; and

2. Singapore Oceanarium: a pair of admission tickets at SGD 61 per pair.

The Flash Sale is subject to limited availability and is available only while stocks last. Availability is on a first-come, first-served basis. Pelago does not guarantee the availability of any promotional tickets throughout the Promotion Period.

A maximum quantity of 2 per product may be purchased in a single booking. For the avoidance of doubt:

1. a customer may purchase up to 2 Universal Studios Singapore admission tickets in a single booking; and

2. a customer may purchase up to 2 Singapore Oceanarium promotional pairs (comprising 4 admission tickets in total) in a single booking.

Customers may make multiple bookings during the Promotion Period, subject to ticket availability and while stocks last.

Each admission ticket purchased under the Flash Sale is valid only for a visit taking place within 30 days from the date on which the booking is made. The selected visit date is subject to availability and any product-specific terms stated on the relevant product page or ticket.

SGD 20 Off Promo

1. KrisFlyer members can enjoy SGD 20 off eligible Pelago bookings during the Promotion Period. The promotion is available via the Rewards section after logging in with a KrisFlyer account.

2. All eligible KrisFlyer members will receive their unique promo code via the Pelago app or web under the Rewards section on the Account page. Log in with your KrisFlyer account on Pelago to claim.

3. The following restrictions apply:

   • A minimum spend of SGD 50, or currency equivalent, is required.

   • The user must be a valid KrisFlyer member at the time of booking.

   • The promo code is valid for use up to 2 times per member.

   • The SGD 20 Off Promo may be applied to eligible Flash Sale bookings under this Promotion.

   • The promo code cannot be combined with other promotions, offers or privileges, unless otherwise stated.

   • No product exclusions apply, except Culture Pass products.

The promo code can only be used on the Pelago app or web and is non-transferable and not exchangeable for cash, credit or any other item in part or in whole.

All bookings are subject to Pelago's Terms of Use, the terms stated on the relevant product page and ticket, and any terms imposed by the relevant activity provider. All collection, use and disclosure of personal data submitted for purchases made during this Promotion will be in accordance with Pelago's Privacy Policy.

The Pelago customer must enter their own KrisFlyer membership number upon checkout. The Pelago customer should ensure that their booking details correspond with their KrisFlyer membership details for the earned miles to be successfully credited to their KrisFlyer membership account.

The Pelago customer must be a valid KrisFlyer member at the time of booking and must continue to maintain their membership at the time of completion of the booked experience. Non-KrisFlyer members can visit www.KrisFlyer.com to find out more about membership and how to enrol.

Any KrisFlyer miles earned or redeemed will be based on the final amount paid, after eligible discounts from this Promotion have been applied. Other terms and conditions for the use of KrisFlyer miles on Pelago will apply.

If a customer signs up or logs in with email, the customer's KrisFlyer membership number, email and name must be the same as their KrisFlyer credentials. For more terms and conditions on KrisFlyer earns, visit Pelago Promotions.

Please note that prices stated on our social media channels are indicative and may differ from actual prices due to promotions, discounts and dynamic market conditions. Prices stated on our social media channels are also subject to change due to currency fluctuation and other factors beyond our control. For the most accurate and current pricing information, please visit our official website.

Pelago and Singapore Airlines reserve the right to amend or withdraw any terms and conditions of this Promotion, and/or terminate the Promotion, without any prior notice at their sole and absolute discretion.

The terms and conditions of this Promotion shall be governed by and construed in accordance with the laws of the Republic of Singapore and shall be subject to the exclusive jurisdiction of the Singapore courts.