We do not offer cancellations, changes, reissues or refunds after purchase.
If you have a "University Student" ticket, please present your student ID when entering the exhibition room.
Free for high school students and under or those under 18 years old. (No ticket purchase required)
This ticket is available to Matsumoto city residents aged 70 and over. By presenting proof of your address and date of birth (such as a driver's license), you can enter the exhibition room.
The set ticket is valid until the last day of the exhibition.
Please check the Matsumoto City Museum of Art's official website in advance for the latest information on closing days, opening hours, etc.
If you have a disability certificate, you and one caregiver can view the collection exhibition free of charge by presenting the certificate (no ticket purchase required).
The use of mobile phones, photography, videography, and writing utensils other than pencils is prohibited within the venue.
Please do not touch the exhibits, display walls, or display cases.
Please view artworks with barriers or white tape from a distance. If you get too close to an artwork, staff may call out to you.
Eating, drinking (including candy and gum) and smoking are prohibited within the building.
Please view the exhibits quietly so as not to disturb other visitors.
Please follow the instructions of the staff inside the venue.