Zoos Victoria may choose to cancel specific encounters due to inclement weather, animal welfare or insufficient bookings. Whenever possible, guests will be notified in advanced and dates re-scheduled, or full payment will be refunded.
Please do not wear strong perfume or aftershave.
Enclosed shoes must be worn for all animal experiences.
Prams and strollers cannot be taken into the off-limits areas.
Weekends, school holidays and public holidays can be a a busy time at the Zoo and parking is limited. Please allow sufficient time for parking and entering the Zoo.
Due to unpredictable animal behaviour, experiences may vary.
All participants must agree to follow the keeper's instructions.
Participants may be asked to leave the enclosure at any time during the encounters at the discretion of Zoo staff.
Photos can only be used for personal purposes. Flashes must not be used when taking photos. Rangers are unable to take photos of participants during the encounter.
No food or drink can be taken into experiences.
The Werribee Open Zoo is a fantastic zoo - animals all looked well-cared for. The deluxe safari tour was awesome - guide was friendly & we managed to get up close to the animals.
We had a remarkable visit. So many animals up close thanks to our fabulous Safari guide.
A great experience to see animals up close with a knowledgeable guide. The vehicle makes many stops during the safari to allow for photos, questions and information.
This is THE zoo experience. We were up close with most of the safari animals!!
Fantastic for families or couples of any age. The Deluxe safari was so good great staff and with close up animal contact especially the giraffes and our inquisitive ostrich and baby rhino .
Just show the confirmation email and off you go! Experience was so good being super near to the animals. My kid enjoyed it so much!