If you purchase tickets for multiple people, please make sure to enter the park together.
Please note that depending on the crowd, you may have to wait to enter the castle tower.
Please wear non-slip footwear during rainy weather to prevent accidents caused by slippery floors.
Please avoid using camera tripods or selfie sticks when it's crowded.
Pets are allowed in the paid outdoor areas (outside the castle tower) if they are kept in a cage that completely covers them (assistance dogs are permitted). In other areas, pets can be brought in as long as they are on a leash.
Fires are strictly prohibited in Kumamoto Castle Park. There is no smoking area within the paid area, so please smoke at the smoking area next to the Ninomaru "Reconstruction Castle Lord Reception" or the smoking area at Josaien.
Please refrain from eating in the paid area. Only beverages with lids are allowed.
Wheelchairs, including electrically assisted ones, are available for free rental for those who need them during their visit. Reservations are not accepted, and an accompanying person is required. Please note that wheelchairs are not available in rainy weather.
You are allowed to bring a stroller and use it.
Electric carts, child carts, and riding carts are not allowed in the paid areas and will be refused entry.
There are four first aid rooms available for visitors who are feeling unwell or experiencing physical discomfort. All first aid rooms are clearly marked with signs:
1. Space in the rest area in front of the castle tower
2. Shared with the nursing room adjacent to the South Exit ticket office
3. Shared with the nursing room adjacent to the Sukiyamaru restrooms
4. Shared with the nursing room in the Ninomaru rest area
The three “compassionate elevators” in the castle tower are available only to the following individuals:
・Wheelchair or stroller users (including caregivers)
・People who have difficulty using stairs
If you would like to use one, please speak to a staff member at the castle tower entrance when you arrive.
Please allow plenty of time for your visit and consider using public transportation when traveling to the park.
Photography within Kumamoto Castle Park by anyone other than individuals requires an application. For more details, please visit: https://castle.kumamoto-guide.jp/en/
Please note that coin lockers are not available for storing large luggage in the paid area of the castle tower. Additionally, luggage with wheels is not permitted inside the castle tower. For your convenience, coin lockers (charges apply) can be found in front of Ninomaru's Rest Area or in front of the tourist information center at Josaien.
Here’s how to use Kumamoto Free Wi-Fi:
1. Open the Wi-Fi settings on your smartphone, tablet, or other device, and select “Kumamoto-free-wifi” from the available networks (SSID).
2. Open your device’s browser.
3. Register as a user on the registration screen to connect to the internet.
・First-time users need to register.
・You only need to register once per device.
・After registration, you can simply select “Kumamoto-free-wifi” from the network list to connect without registering again.
That’s all! Enjoy hassle-free internet access. This free Wi-Fi service is available in these areas:
・Sakura no Baba Castle Garden
・General Tourist Information Center
・Ninomaru Parking Lot South Restroom
・Ninomaru Ticket Office
・Uto Yagura
・Castle Tower Square
・Inside the Castle Tower
・Around the Extraordinary Tour Passage
Kumamoto Castle:
Closed only on December 29
Free admission on January 1