Top 10
QueenstownMost booked

Onsen Hot Pools Queenstown

Top 10
QueenstownMost booked

Onsen Hot Pools Queenstown

Next available dates
Sun
1 Feb
Mon
2 Feb
Tue
3 Feb
Bestseller

The Original Onsen - 1 Hour (1 Adult)

Free cancellation
Manual confirmation

Treat yourself to the ultimate solo escape with a private hour of soaking in a cedar-lined hot pool overlooking the breathtaking Shotover River. It’s the perfect way to recharge your mind and body while enjoying a complimentary drink and snack in complete, peaceful solitude.

From

INR 6,943

The Original Onsen - 1 Hour (3 Adults)

Free cancellation
Manual confirmation

Gather your close friends for a relaxing hour of rejuvenation in a private pool room featuring spectacular views of Queenstown's alpine scenery. Bond over a selection of local snacks and drinks as you watch the jet boats zip through the canyon below your exclusive retreat.

From

INR 13,294

The Original Onsen - 1 Hour (4 Adults)

Free cancellation
Manual confirmation

Bring the whole crew along for a luxurious soak in an exclusive pool room designed to comfortably accommodate your group of four. Share an unforgettable hour of laughter and relaxation while taking in the pristine beauty of New Zealand’s rugged landscapes together.

From

INR 15,363

Highlights

Escape the hustle and bustle of city life and find your zen at Onsen Hot Pools, Queenstown's most iconic relaxation destination. Overlooking the legendary Shotover River, these exclusive pools offer a serene retreat where you can soak away your worries while surrounded by New Zealand’s breathtaking alpine scenery. Whether you’re on a romantic getaway or a fun outing with friends, it’s the perfect way to recharge your body and soul.


Experience the magic of the "Original Onsen" as you relax in your own private, cedar-lined pool room. As the sun sets, watch the space transform with glowing Japanese lanterns that create a truly ethereal atmosphere for your soak. With a complimentary drink and snack in hand, you can watch jet boats zip through the canyon below while you enjoy the ultimate therapeutic escape.

  • Iconic Alpine Views: Soak in private cedar-lined hot pools overlooking the stunning Shotover River and mountain ranges.
  • Personalized Comfort: Unwind with a tailored experience featuring a complimentary drink and snack of your choice.
  • Exclusive Privacy: Relax in a secluded environment with dedicated indoor or outdoor pool rooms and private changing areas.
  • Magical Evening Ambiance: Visit after 5:00 PM to see the pools beautifully illuminated by traditional Japanese lanterns.
  • Hassle-Free Access: Enjoy a stress-free journey with a complimentary shuttle service available from central Queenstown.

What's included

INCLUDED

Exclusive indoor or outdoor pool room
Private change area, shower, and towels
One complimentary alcoholic or non-alcoholic beverage
Choice of one snack (Whittaker's chocolate bar, Pure ice cream, or crisps)
Japanese lanterns (for evening sessions after 5:00 PM)
Complimentary shuttle service from central Queenstown

NOT INCLUDED

Additional food and beverages
Hotel pickup and drop-off (shuttle is from a fixed meeting point)
Personal expenses

Additional information

Operating Hours
  • Outdoor Onsen: 9:00 AM – 4:30 PM daily.
  • Original Onsen: 9:00 AM – 10:00 PM daily.
  • Please arrive at the pools 30 minutes prior to your scheduled bathing time.
Must Know
  • One room can accommodate a maximum of 4 people (e.g., 2 adults + 2 children).
  • If a "4 Adults" option is selected, additional "Per Child" tickets cannot be added.
  • Duration is 1 hour, which includes time to change and shower.
  • It is recommended to remove jewellery to avoid losing items in the pool.
  • Shuttle pick-up is at 30 minutes to the hour; self-drive bookings start at half-past the hour.
Eligibility
  • Adult tickets are valid for ages 13–99.
  • Child tickets are valid for ages 4–12.
  • Children under 12 years are not permitted for evening sessions (after 5:00 PM).
  • Proof of double vaccination against COVID-19 may be required in line with NZ Government protocols.
Child Policy
  • Children aged 4–12 require a child ticket.
  • Children under 12 are strictly prohibited from sessions starting after 5:00 PM.
  • Maximum room occupancy is 4 people total, including children.
What to Bring
  • Mobile or printed voucher.
  • Valid photo ID.
  • Proof of vaccination (as per local protocols).
  • Swimwear (though private rooms are provided).
Accessibility
  • The facility is located in a hilly area; please contact the operator directly for specific mobility requirements.
  • Near public transportation in central Queenstown via the shuttle point.
Booking Confirmation
  • Confirmation will be received at the time of booking.
  • Please call +64 3 4425707 to confirm availability before finalizing your booking.
Cancellation Policy
  • Cancellations made up to 48 hours (2 days) before the visit date are eligible for a 100% refund.
  • Cancellations made less than 48 hours before the scheduled time are non-refundable.
Voucher Use
  • Present your mobile or printed voucher at the ticketing counter upon arrival.
  • For shuttle users, present the voucher to the driver at the Station Building (corner of Camp St and Shotover St).

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