Step 1: Choose your Pelago Pass type

• Use the available filters (for example, number of attractions or inclusion of Universal Studios Singapore) to find the Pelago Pass that best fits your itinerary

Step 2: Select your travel date

• Select the date you expect to be in Singapore and start using your Pelago Pass.
• If you’re making a same-day booking and today’s date is no longer available, please select the next available date shown on the calendar

Step 3: Choose the number of Pelago Passes

• Select the number of Pelago Passes needed for adults and children
• Children aged 3 and above require their own Pelago Pass
• Children under 3 years old may need to purchase a ticket directly at the attraction for certain attractions, depending on the attraction’s own ticketing terms
• Children under 12 years old must be accompanied by an adult when visiting the attractions

Step 4: Complete your Pelago Pass booking

• Click 'Book Now' to proceed to checkout
• Complete payment to confirm your Pelago Pass booking
• Once confirmed, you’ll receive a confirmation email with your Pelago Pass attached

Access the Pelago Pass Redemption Portal

• To start using your Pelago Pass, visit the Pelago Pass Redemption Portal: https://pelagopass.managebookings.com/
• You will be asked to enter your Pelago Pass booking details to access your pass
• We recommend redeeming your Pelago Pass attractions 3 to 7 days before your intended visit date to ensure availability and make the most of your pass validity

Enter your Pelago Pass booking details

Please enter the following details exactly as shown in your Pelago Pass confirmation voucher. All fields are case sensitive.

• Name: Enter the name shown on your Pelago Pass booking. You may copy and paste this from your confirmation voucher.
• Email address: Enter the same email address used when purchasing your Pelago Pass. Please ensure there are no spaces before or after the email address.
• GT Code: This is the Confirmation QR code found in your Pelago Pass confirmation voucher. Each Pelago Pass has its own unique GT Code.

Once completed, finish the verification step (if prompted), then click “Proceed to Redeem”

Choose and redeem your Pelago Pass attractions

• Search for the attractions you would like to visit using your Pelago Pass
• Some attractions require advance reservation (pre-booking)
• If pre-booking is required, you will be prompted to select your visit date
• After selecting the date, click “Redeem Now”
• If an attraction only shows “Redeem Now”, no pre-booking is required. You can proceed directly by clicking “Redeem Now” to redeem the attraction

Retrieve the confirmation voucher for the redeemed attraction voucher

• Once an attraction is redeemed, a voucher will be generated
• Present this voucher at the attraction on your visit date to gain entry

• Check the operating hours of individual attractions on their respective websites before visiting
• A full list of operating hours can be found here
• The pass may not be redeemable at certain attractions on specific dates; please verify in advance.

• We strongly recommend booking timeslots between 3 - 7 days before your visit to avoid early pass activation.
• Pre-booking is required for certain attractions; see the requirements here.
• Inclusions are subject to change without prior notice.
• Terms and conditions apply for individual participating attractions.

• Only non-residents of Singapore are eligible to purchase this pass.
• The arrival date to Singapore must be no later than 31 March 2027.
• Passengers aged 3 and above must hold a valid pass.

• Children aged 3 and above require their own Pelago Pass
• Children under 3 years old may need to purchase a ticket directly at the attraction for certain attractions, depending on the attraction’s own ticketing terms
• Children under 12 years old must be accompanied by an adult when visiting the attractions

• Mobile or printed PDF voucher.
• Pre-registration confirmation (if required for specific attractions).

• Accessibility varies by attraction; please check individual attraction websites for wheelchair access details.

• Your booking will be confirmed by the provider instantly.

• Cancellations and refunds are not permitted for this activity.
• Change requests may be allowed for options without a timeslot requirement, subject to attraction approval.
• Some activities have a strict no-change policy; check the full list here.

• Present your QR code at the respective attraction or F&B outlet ticketing counter to redeem your admission ticket.
• Ensure you have your pre-registration confirmation ready if the attraction requires it.
• Your Pelago Pass is valid for usage between 1 April 2026 to 31 March 2027.
• The pass is valid for 30 days from the first redemption or activation date.
• Activation occurs when the first reservation is made (online or in person) or when the QR code is first scanned.
• Note: The 30-day period starts from the date the reservation is made, not the actual activity date.