— What You Can Expect —
Easily get from Suvarnabhumi Airport to Bangkok hotels and vice versa!
Meet your welcoming driver at the pick-up point. Travel in style in the
vehicle of your choice. Provide your flight information to easily reserve your
private transfer. Reserve your private transfer hassle-free. Choose your
preferred vehicle based on your needs. Choose between 3-seater, 4-seater, and
10-seater vehicles to accommodate you and your group.
Book today to take advantage of a fast and enjoyable private transfer!
— Important Info —
- Service hours: 24 hours
- Arrive at Suvarnabhumi Airport and proceed to Gate 3. Meet the airport representative with your name on a signboard who will accompany you to the vehicle
- Clients must consider traffic conditions when transferring from the hotel to the airport. Depart the hotel at least 3-4 hours before the flight
— Vehicle Info —
- Sedan: Maximum capacity of 3 passengers and 2 pieces of luggage
- MPV: Maximum capacity of 4 passengers and 4 pieces of luggage
- Van: Maximum capacity of 10 passengers and 9 pieces of luggage
— Additional Info —
Transfer In
- The no-show policy is 1 hour after the flight lands
- If a flight is delayed, the operator must be notified one hour before the scheduled departure time. The pick-up time will be changed, and the no-show policy will be calculated based on the new time
- Pets and large items such as skis, surfboards, wheelchairs, and golf bags are not accommodated
- The operator has the right to refuse the reservation if the group size or luggage exceeds the capacity of the reserved vehicles; there will be no refund in this case
- If hotels are located outside of the Pratunam, Silom, and Sukhumvit zones, there is a surcharge of ฿200
- If the car breaks down during your journey, the driver will notify the operator, and the operator will arrange for another car or we will contact local transportation. The responsibility must be from the operator's side, there is no issue of refunds
- There is no issue of refunds for traffic conditions
Transfer Out
- The no-show policy is 30 minutes
- The operator has the right to refuse the reservation if the group size or luggage exceeds the capacity of the reserved vehicles; there will be no refund in this case
- Pets and large items such as skis, surfboards, wheelchairs, and golf bags are not accommodated
- If hotels are located outside of the Pratunam, Silom, and Sukhumvit zones, there is a surcharge of ฿200
- If the car breaks down during your journey, the driver will notify the operator, and the operator will arrange for another car or we will contact local transportation. The responsibility must be from the operator's side, there is no issue of refunds
- There is no issue of refunds for traffic conditions
Driver was waiting for me 15mins before the time of departure. He was very professional. Car was clean and odor free. Trip was smooth and we arrived at airport in good time.
Perfect. Only thing was that nobody contacted me on where to meet my driver. I had to contact the help centre who was very helpful and told me to go to Door 3.
The van which was provided was dirty, full of mosquitoes, and it was a worst service experience in my life, thank you
I booked a private transfer from Suvarnabhumi Airport (BKK) to Bangkok city center. The overall experience was decent, but it did take a bit of effort to locate the vendor upon arrival. They were positioned near one of the pillars inside the arrival area, which wasn’t very clearly marked for Pelago. A bit more visible signage or clearer instructions would have helped. The vehicle provided was a compact MPV—clean and comfortable enough for a short ride into the city. While it wasn’t particularly luxurious, it served its purpose well. The ride itself was smooth.