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London Heathrow Airport (LHR): Plaza Premium Lounge
London Heathrow Airport (LHR): Plaza Premium Lounge
London Heathrow Airport (LHR): Plaza Premium Lounge
For KrisFlyer members only
T4, Departures (3 Hours)
Take in the best runway views at Terminal 4 for less with this exclusive KrisFlyer member offer. Enjoy a gourmet buffet and elegant surroundings while benefiting from our special reduced pricing for a three-hour stay. T&Cs apply.
For KrisFlyer members only
T4, Departures (6 Hours)
Enjoy extended access to our quiet zones and meditation rooms at Terminal 4 with this incredible KrisFlyer member deal. Spend six hours in total serenity and enjoy premium hospitality without stretching your travel budget. T&Cs apply.
For KrisFlyer members only
T5, Departures (6 Hours)
Treat yourself to six hours of runway-view luxury at Terminal 5 with this special discounted rate for KrisFlyer members. It is the smartest way to enjoy unlimited food, drinks, and relaxation before your long-haul flight. T&Cs apply.
For KrisFlyer members only
T2, International Departures (3 Hours)
Unlock exclusive member savings and enjoy three hours of award-winning comfort at Terminal 2 for a special lower price. Experience premium dining and sleek lounge facilities while making the most of your KrisFlyer benefits. T&Cs apply.
For KrisFlyer members only
T2, International Departures (6 Hours)
Maximize your savings and your relaxation with six hours of discounted lounge access designed specifically for our KrisFlyer members. Enjoy luxurious showers and private suites at an unbeatable rate during your Terminal 2 transit. T&Cs apply.
For KrisFlyer members only
T5, Departures (3 Hours)
KrisFlyer members can now enjoy the premium bar and seasonal menu at Terminal 5 for a exclusive, lower price. Secure your three-hour pass today and enjoy high-speed Wi-Fi and award-winning service at a great value. T&Cs apply.
For KrisFlyer members only
Highlights
Experience world-class comfort at the Plaza Premium Lounge in London Heathrow Airport, a multi-award-winning sanctuary designed for every type of traveller. Whether you are departing from Terminal 2, 4, or 5, these sleek and welcoming spaces offer the perfect environment to unwind, work, or refresh before your next flight. Enjoy premium facilities that have earned the prestigious SKYTRAX award for the World’s Best Independent Airport Lounge for five consecutive years.
Indulge in a generous selection of freshly prepared seasonal food, ranging from British classics to international cuisine, complemented by a fully serviced bar. Refresh with a luxurious shower, find peace in dedicated quiet zones or meditation rooms, and stay connected with unlimited high-speed Wi-Fi. With floor-to-ceiling runway views in select terminals and comfortable lounge seating throughout, your transit becomes a highlight of your journey.
- Award-Winning Excellence: Relax in the lounge voted SKYTRAX World’s Best Independent Airport Lounge for five years running.
- Gourmet Dining: Savor a wide array of freshly prepared hot and cold dishes, including vegetarian and gluten-free options.
- Premium Refreshments: Enjoy complimentary house beer, wine, specialty teas, and coffees at the fully serviced bar.
- Ultimate Relaxation: Access luxurious shower facilities, private resting suites, and dedicated quiet zones to recharge.
- Scenic Runway Views: Take in panoramic views of planes taking off and landing through floor-to-ceiling windows in Terminal 4 and 5.
- Stay Connected: Make use of unlimited high-speed Wi-Fi, charging stations, and up-to-the-minute flight information.
What's included
INCLUDED
NOT INCLUDED
Customer reviews
Additional information
- Terminal 2: 5:00 AM - 9:00 PM daily.
- Terminal 4: 5:00 AM - 10:00 PM daily.
- Terminal 5: 4:45 AM - 9:30 PM daily.
- The lounges are located in the Airside / Restricted Area of the airport.
- You must have cleared customs and passport control (for departures) or transit security (for transit) to access the lounge.
- A valid onward flight boarding pass is strictly required for entry.
- Lounge stay is limited to the duration specified in your booking (3 or 6 hours).
- Shower facilities are subject to availability and may require on-site reservation.
- This lounge is accessible to all passengers departing from or transiting through Terminal 2, 4, or 5 at London Heathrow Airport.
- Standard pricing applies to all guests aged 3 years and above.
- Children under 2 years old: Complimentary access when accompanied by a paying adult.
- Children aged 3 years and above: Standard adult pricing applies.
- All children must be accompanied by an adult at all times.
- Baby changing stations are available on-site.
- Valid passport or photo ID.
- Onward flight boarding pass.
- Pelago mobile voucher.
- Wheelchair accessible.
- Accessible washrooms are available.
- Elevators are available to reach lounge levels.
- Your booking will be confirmed instantly.
- Cancellations made at least 1 day before the visit date are eligible for a 100% refund.
- Cancellations made less than 1 day before the visit date are non-refundable.
- Present your Pelago mobile voucher at the lounge reception desk for entry.
Location
Provider
Plaza Premium
MYR 202.45
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I was really glad I was able to take a shower.
Not enough places to sit. The place was noisy and crowded. Food was tasteless. Nowhere left to sit and work. I won’t be returning.
When we arrived at the lounge the reception team claimed they did not recognise the QR code or my confirmation of booking. It took more than 20 minutes for them to agree to admit us. The food was poorly stocked and not replenished as it ran out. The whole area, especially the floor carpet where we were sitting was not clean.
Not the greatest experience, lounge was packed with people being put on a waiting list, no where to sit in food area and staff no exactly attentive with tbh better service in a Weatherspoons.
The lounge was good but had to ask to be allowed into a seated section as it had been reserved but there was no other seating available and that seemed like a hassle for the management. The food was as normal for a lounge the staff at the front desk could have been better it took over 10 mins to click on a QR code and finally let us in and there was a quite big queue there. So overall some not all of the staff could have been better
Rather crowded for the cost.
More varied food selection , too much Indian cuisine for me , pizza would be good option
Very helpful staff, air-conditioning was broken so had to use portable units so fairly uncomfortable. Food average complimentary drinks quite good