Check-in is required at least 15 minutes before departure.

Student rates apply to middle, high, university, and specialized training college students with a valid student ID.

One adult can bring one child under elementary school age for free, but there are fees for additional elementary school students.

After making a purchase, kindly check your email for a voucher that contains a link. Click the link to open the website page and press the "Use" button. When you arrive at the location, present your smartphone screen to the staff.
*Please ensure that you use a smartphone with an internet connection to access the website.
*Note that screenshots or printed-out tickets will not be accepted.

We will provide a raincoat in case of rain, but your luggage may get wet.

Please avoid using umbrellas in crowded areas or near low bridges to prevent accidents.

This is not a reservation. A separate exchange is required for a same-day ticket.

You may not be able to board due to full capacity or other reasons. (Tombori River Cruise often reaches full capacity, so please arrive early.)

Voucher Validity: Valid on the day of use only.

The departure and arrival times of the first and last cruise may be subject to change.

Depending on the situation, we may increase or use alternative cruises.

The operation will continue if there is little rain.

Due to ongoing construction, local events, and festivals, service may be suspended, and the operating period or course may be changed without prior notice.

Please note that the service may be canceled due to weather conditions, sea conditions, tide levels, or any other factors that may affect the safety of our passengers and staff.