Instant confirmation
Free cancellation

Volando Urai Spring Spa & Resort: Hot Springs, Japanese Bathhouse & Private Spa Experience

4.6
Instant confirmation
Free cancellation

Volando Urai Spring Spa & Resort: Hot Springs, Japanese Bathhouse & Private Spa Experience

4.6
Next available dates
Today
5 Dec
Sat
6 Dec
Sun
7 Dec
Bestseller

[Onsite sequential admission] October - March | Large public bath experience

Instant confirmation
Free cancellation

From

NZD 47

[Book online] October - March | Hot Spring Bathing Experience

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Free cancellation

From

NZD 78

Lunar New Year Special|Scenic Hot Spring Bath Experience + Spring Festival Package|Booking required

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Free cancellation

This is an open ticket, please make a reservation in advance by " online reservation "


The hot spring room can be used by 2 people. If you use the hot spring room with a view, you will be charged NT$800 per hour for overtime. If you use the hot spring room with a view, you will be charged NT$600 per hour. If you use the hot spring room with a view, you will be charged NT$400 per hour for overtime.


Children using the hot spring room: Children under 130cm are free of charge. Children over 130cm but under 12 years old will be charged NT$300 per hour for using the hot spring room with a view. If the time is exceeded, an additional NT$400 per hour will be charged


Includes
  • Scenic hot spring experience, bathing time is 60 minutes
  • Spring Festival Set Meal for Two

Excludes
  • Tips
  • Insurance
  • Other expenses not mentioned above
  • Personal expenses

Voucher Redemption Period
  • Valid for redemption within the specified period: 2026-02-14 ~ 2026-02-22; Invalid after expiration

Cancellation Policy
  • Free cancellation!

From

NZD 287

Lunar New Year Special|Big Bath Bath Experience + Lunar New Year Set Meal|Meals must be reserved by yourself

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Free cancellation

The large bathing area does not accept reservations. Please enter the area in order. Please make reservations with the hotel in advance for dining.


Spa Bath Area: Japanese-style nude baths are separated for men and women. Children under 12 years old are not allowed in this area.


The public bath is open to the public for 4 hours (one entry and exit only). The facilities include open-air hot spring, personal lockers, indoor hot and cold water pools, men's and women's rest areas, dressing areas, ovens and steam rooms.


Includes
  • One-time entry to the Volando Urai Resort Hotel's public bath (nude bath – entry limit is four hours)
  • Spring Festival Set Meal B

Excludes
  • Tips
  • Insurance
  • Other expenses not mentioned above
  • Personal expenses

Voucher Redemption Period
  • Valid for redemption within the specified period: 2026-02-14 ~ 2026-02-22; Invalid after expiration

Cancellation Policy
  • Free cancellation!

From

NZD 155

Singing Joy Spa Experience Course (90 Minutes)

Free cancellation
Manual confirmation

Rejuvenate your body and mind with the 90-minute Singing Joy Spa Experience, designed to release deep-seated fatigue and ease shoulder and back tension. Using targeted acupressure techniques, this spa relieves mental stress and restores long-term balance.

From

NZD 197

Highlights

Immerse yourself in the tranquil luxury of Volando Urai Resort & Spa, a premier riverside sanctuary nestled in the verdant mountains of Wulai, Taiwan. Famed for its healing hot springs and serene atmosphere, this boutique retreat effortlessly combines Japanese-inspired aesthetics with the rich spa traditions of Taiwan, making it a perfect escape for relaxation, rejuvenation, and cultural immersion.


Highlights of your stay include the Scenic Hot Spring Room, where floor-to-ceiling windows frame sweeping views of the Nanshi River and forested cliffs. Guests can also unwind in the Japanese-style nude bath area, a meditative space dedicated to authentic onsen practices, or indulge in the Private Spa Experience, offering bespoke treatments delivered by expert therapists. Whether for a romantic getaway, wellness journey, or peaceful reset, Volando Urai offers a restorative retreat in one of Taiwan’s most picturesque natural landscapes.

  • Luxury Riverside Escape: Nestled in Wulai’s mountains, with stunning views of the Nanshi River.
  • Scenic Hot Spring Rooms: Soak in natural mineral baths framed by floor-to-ceiling forest views.
  • Japanese-Style Nude Bath: Embrace traditional spa culture in a serene, meditative setting.
  • Private Spa Treatments: Enjoy holistic therapies from expert therapists for full-body harmony.
  • Perfect for Couples & Wellness Seekers: Ideal for romantic getaways or peaceful spa retreats in nature.

What's included

INCLUDED

Spa experience at Volando Urai Resort & Spa

NOT INCLUDED

Hotel pick-up and drop-off services
Personal expenses

Customer reviews

4.6

2170 verified reviews
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Additional information

Meeting Point & Access Information
  • Location: Volando Urai Resort & Spa, Wulai, New Taipei City
  • Address: No. 3, Yanti Rd, Wulai District, New Taipei City, Taiwan
  • Shuttle Bus: NT$50 per trip; advance booking required. Contact Volando with your Pelago order number to reserve.
Operating Hours

Private Scenic Hot Spring House

  • Peak Season (Jan–Mar & Oct–Dec): 60-minute bathing experience
  • Off-Season (Apr–Sep): 90-minute bathing experience
  • Guest Limit: 2 guests per room
  • Reservation Required: Book online here


In-Room Bath (Shanshui Room / Deluxe Room)

  • Bathing duration: 5 hours, including meal time
  • Daytime Session: 10:00–15:00 (meals delivered 12:00–13:00 or dine at restaurant)
  • Evening Session: 16:00–21:00 (meals delivered 18:00–19:00 or dine at restaurant)


Japanese-Style Large Public Bath (Nude)

  • Thu–Tue: 10:00 AM – 11:00 PM
  • Closed on Wednesdays
  • No reservation required. Enter on-site in order.
  • Maximum duration: 4 hours per person
  • Children under 12 are not allowed


Singing in Joy – 90-Minute SPA Course

  • Includes: Five Elements Meridian consultation & foot bath (20 mins), Hot spring soak (10 mins), Head, shoulder & back massage (60 mins)
  • Suitable for guests with stress, poor sleep, and muscle tension
  • Healthy sweet soup & tea provided post-treatment
  • Reservation required via this form or Tel: 02-2577-1589
Must Know
  • This is an open-date ticket – reservation is mandatory after booking.
  • You must reserve your time slot in advance via online form or phone.
  • Meals and hot springs must be used on the same day, not separately.
  • Bathing time includes meal time; meal time does not extend bathing time.
  • SPA experience may cause mild soreness due to deep muscle work—inform your therapist if needed.
  • Meals are seasonal and may vary without prior notice.
  • During peak weather conditions (e.g., typhoons), cancellation decisions will be made one day prior at 20:00 local time.
Eligibility
  • Open to all guests unless medically restricted
  • Not recommended for guests with high blood pressure, heart disease, or during pregnancy
  • SPA experience and nude baths are for adults only
Child Policy
  • Children under 12 years old are not allowed in the public bath
  • Children may use the private scenic bath under adult supervision
What to Bring
  • Personal toiletries if desired (basic amenities provided)
  • Swimsuits not required for nude bath or room bath
  • Bring a peaceful mind and readiness to relax
Accessibility
  • Limited mobility support may vary by facility. Contact resort for details
  • Shuttle service subject to availability – advance reservation is required
Booking Confirmation

Manual confirmation within 24 hours

Reservations must be completed separately after confirmation:

Cancellation Policy
  • Cancel ≥ 3 days before selected date: 100% refund
  • Cancel < 3 days before: No refund
  • Cancellation due to weather will be communicated 1 day prior at 20:00 local time
Voucher Use
  • Present QR code (mobile or printed) at check-in
  • One-time use only on selected day
  • Meals must be booked with your bath reservation
Ticket Validity
  • Valid for use from 1 April 2025 to 30 September 2025.
  • Not valid after the expiration date.

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Location

Provider

Volando Urai Spring Spa & Resort

Frequently asked questions

What are the operating hours of Volando Urai Spring Spa & Resort?
Volando Urai Spring Spa & Resort typically operates from 10:00 AM to 11:00 PM daily. However, it's advisable to check their official website or contact them directly for any changes in hours.
Do I need to make a reservation in advance?
Yes, it is recommended to make a reservation in advance, especially for private spa experiences and peak times, to ensure availability.
What amenities are available at the resort?
The resort offers a variety of amenities including hot spring baths, a Japanese bathhouse, private spa rooms, relaxation areas, and dining options.
Are there any age restrictions for using the hot springs?
Children under the age of 12 must be accompanied by an adult. It's best to check with the resort for specific age policies regarding the hot springs.
What should I bring for my visit to the spa?
Guests are typically advised to bring swimwear, a change of clothes, and personal toiletries. The resort usually provides towels and basic amenities.
Have another question?

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