You must be at the Pre-Immigration gate with your boarding pass at least 30 minutes prior to departure in order to hold the reservation and seat assignment.
All travellers including infants need a valid ticket - All travellers need a passport with a minimum of 6 months validity in order to leave Singapore and enter Indonesia.
Please provide ALL Passengers' passport details (Passport Number, Passport Name, Nationality, Gender, Date of Birth, Passport Expiry, Issuing Country, Passport Issue Date, and Phone Number) on the check-out page.
Ride is quick and staff is accommodating, Batam Fast Ferry is one of the best transportation for a holiday in Batam.
Ferry was efficient and managed to redeem tickets quickly at the counter for Batam Fast.
Booking is easy to use and quiet convenient to collect ticket from the counter. The seat space is quite spacious and ferry is clean in general. They also provide water on board.
It was good and timely
Kapalnya bersih, WC nya bersih. Sesuat hal yang agak jarang di kebanyakan Ferry. Staff helpful dan ramah. Ontime boarding.
It is such an easy and seemless experience. Will definately use Pelago again.