When registering, guests must provide their name, contact number, and the last four digits of their identity document number as shown on their valid identification document. Otherwise, the company reserves the right to refuse registration, and the company will not be liable for any additional costs arising from incorrect information provided by the customer.
Please arrive at the meeting point 15 minutes in advance. Latecomers will not be waited for and no refunds will be given.
All seats are available for selection upon boarding; seats cannot be specified.
If you are not notified in advance and are unable to attend the activity for more than 10 minutes, it will be considered as an automatic cancellation of the reservation, and all fees paid will not be refunded.
If the Observatory hoists a No. 3 or higher typhoon signal or a black or higher rainstorm signal two hours before the meeting time, the departure date may be rescheduled. The tour fee paid will be reserved for the rescheduling, but the participants must be from the same group.
The style of Christmas lights will be determined based on the actual setup that year; the light setups and bus styles shown on the product page are for reference only.
Service booking arrangements are subject to availability and availability from the merchant.
During free time, guests are responsible for their own personal safety and belongings, and the travel agency bears no responsibility.
Once a guest has registered, cancellations, changes, and refunds are not possible.
No refund will be given if you decide not to participate in the activity during the event.
Please keep your belongings safe. KKday and its suppliers will not be held responsible for any accidents or thefts that occur before, during, or after the event.
The supplier reserves the right to change the route of the activity due to weather conditions, participants' personal abilities, or venue arrangements without prior notice, and participants shall not seek any form of compensation or damages for this.
If the supplier cancels the event due to force majeure or unforeseen circumstances, a rescheduling may be granted and the event will be handled in accordance with the following arrangements for severe weather.
Children aged 12 or under must be accompanied by a parent/guardian.
Participants should determine whether their personal abilities and physical condition are suitable for participating in this activity. This activity is not recommended for pregnant women, people with mobility impairments, or people with specific health conditions (such as high blood pressure or epilepsy).
Participants must pay attention to and follow the supplier's arrangements, explanations, demonstrations, and safety rules for the day, and wear safety equipment properly.
If the Observatory hoists a No. 3 or higher typhoon signal or a black or higher rainstorm signal two hours before the meeting time, the departure date can be rescheduled. The tour fee paid will be reserved for the rescheduling, but the participants must be from the same group.
If it rains on the day of the trip, our company will provide a disposable raincoat (adult standard size).
In the event of a typhoon signal No. 8 or above, or a black rainstorm warning, open-top buses will be suspended.
The images, menus, itinerary order, and meal times above are for reference only. The actual arrangements will depend on the situation on the day of departure, and changes will not be notified separately.
During free time, guests are responsible for their own personal safety and belongings, and the travel agency bears no responsibility.
If a member of the tour group is unable to attend the activity on the day of departure due to personal reasons, they will not be entitled to a refund and will be considered to have voluntarily forfeited their participation.
Once a reservation is confirmed, it cannot be cancelled or the date changed, and all fees paid will not be refunded. Passengers cannot change the departure list, and if a passenger is unavailable on the day of departure, it will be considered a forfeit, and no replacement passenger not on the list can be requested on the spot.
If any equipment, appliances, devices or other property is damaged or destroyed during the event due to the participant's negligence (excluding normal wear and tear), the participant shall pay for the cost of repair, restoration or replacement of the relevant items.
The above itinerary and meal order are for reference only and are subject to change on the day.
Outdoor activities involve risks, and it is recommended that you purchase personal travel and medical insurance according to your own needs.
KKday and its suppliers reserve all final decision-making rights.