● Reservation deadline: Please make a reservation by 23:00 1 day before the participation date.

●Cancellations or changes for personal reasons are not permitted.
* Except for cancellations due to facility circumstances.

【teamLab Planets TOKYO DMM Admission Ticket】
< Expiration Date >
It is valid only on the date and time specified at the time of booking.

< Access >
Address: TOKYO, Toyosu 6-1-16, Koto-ku, Tokyo
By Train:
・1 minute on foot from Shin-Toyosu Station
(Tokyo Waterfront New Transit Waterfront Line Yurikamome Line)
・10 minutes on foot from Toyosu Station
(Tokyo Metro Yurakucho Line)
・5 minutes on foot from Shijoumae Station and Toyosu Market
(Tokyo Waterfront New Transit Waterfront Line Yurikamome Line)

< Notes >
●Pre-school children aged 4 to 6 will be charged admission only at teamLab Planets TOKYO DMM. Please purchase a child ticket separately in advance on the official ticket site.
●Children price still applies to primary school students at 12 years old. High school students price still applies to students who are 18 years old and older.
●The opening hours may subject to change.
Please check the homepage for the opening hours before visiting.
（ https://www.teamlab.art/e/planets/ ）
*Last entry is 1 hour before closing time. Please note that you will not be allowed to enter the venue after the last admission time.
●This ticket can only be used at TeamLab Planets located in Toyosu and cannot be used at other TeamLab venues. Please pay attention to the correct venue.
●At the time of admission and collecting a paper ticket, you will need a “QR code” issued after the reservation is completed.
Please bring a device that can display the “QR code” or print out the “QR code”.
*If you are unable to present the “QR code”, you may not use the voucher.
●You need to show your student card when you enter TeamLab Planets TOKYO DMM with a “Youth ticket” .
●In case of bad weather or other emergencies, the facilities will be temporarily closed. Please check the website of each facility before visiting.
●All prices include tax.
●Please arrive at the entrance at the admission time printed on your ticket and join the queue.
* Entry may take some time during peak hours.
●Purchased tickets cannot be canceled or refunded.
●If you are entering with a "junior high/high school student" ticket, present your student ID.
●For details of the venue and additional notices, please check the official website https://planets.teamlab.art/tokyo/#notice

【Tokyo Subway 24-hour Ticket (Exchange)】
< Valid Area >
All Tokyo Metro and Toei Subway lines

< Validity Period >
Can be exchanged for up to 90 days from the date of purchase.
* The ticket is valid for 6 months after being exchanged.

< Expiration >
24 hours after first passing through the ticket gate.
* The valid time will be printed on the ticket when you pass through the ticket gate.

< How to Exchange >
● You can exchange your voucher for a physical ticket by scanning it at the tourist ticket machines located at major Tokyo Metro and Toei Subway stations.
● The QR code on the voucher issued after booking completion is required for the exchange. Please present the QR code printed on paper or displayed on your smartphone screen.
* Please check the attached file (PDF) below for exchange locations and instructions.

< Important Notes >
● Tickets may become unusable at the ticket gates if affected by strong magnetic fields from smartphones, home appliances, metal fittings, etc. Please be careful not to keep the ticket too close to items that emit strong magnetic fields. If the ticket cannot be used at the gate, please inform a station staff member.
● This ticket is eligible for "Chikatoku" benefits.

Q: How to Purchase
A: After selecting the type of Ticket, click "Proceed to Order" and complete your payment. Once your reservation is complete, your reservation details and a voucher will be sent to your registered email address. Click "Use E-ticket" in the email to display your ticket. You can also check it by logging into your account and navigating to "My Page" > "Reservation Information" > "View Reservation Information" at the top right of the screen. * If you do not have an account, new registration will be required.

Q: Payment Methods
A: You can pay by credit or debit card. (Some products also accept Alipay and WeChat Pay.) Accepted card brands: VISA, MasterCard, JCB, American Express, Diners Please note that this reservation system requires 3D Secure registration for enhanced security. Unregistered cards cannot be used.

Q: About ChikaToku
A: This is a service where you can receive benefits such as discounts or gifts by presenting your eligible ticket at participating museums, art galleries, restaurants, and other facilities in Tokyo. Please check here for details about ChikaToku. https://chikatoku.enjoytokyo.jp/