• If the Fuji Subaru Line is closed, we will visit Oshino Hakkai Village, Arakura Sengen Shrine, or Fujisan World Heritage Center.
  Also, due to traffic conditions and timing, some of our stops may be skipped altogether. However, we will try to adhere to the scheduled itinerary as much as possible. As a general rule, we do not provide partial refunds in these cases.

• The Hakone Ropeway and the Hakone Pirate Ship on Lake Ashi may not operate due to various reasons. We may visit an alternative location (also to keep the schedule on days with heavy traffic) such as Lake Kawaguchi (cruise), Hakone Komagatake Ropeway, Lake Ashi Boat Cruise, Mt. Fuji Panoramic Ropeway, Hakone-en Aquarium, Hakone Checkpoint, Hakone Shrine, etc.

• In case of severe weather or traffic congestion and if the bus cannot pass through the road to Mt. Fuji 5th Station, the tour will visit Oshino Hakkai, Fujisan World Heritage Center, Lake Kawaguchi Oishi Park or Lake Yamanakako Hana no Miyako Park. Please note that an alternative route may be omitted depending on road conditions.
  

• If you miss the bullet train after getting off at Odawara Station, there will be no refund. Please board the next available train in the non-reserved compartment. If you plan to take the Bullet Train after the tour, please be sure to select the Bullet Train departing from Odawara Station.

• Please check your voucher to confirm the departure location and time you selected. *Please note that the meeting times differ for departures from Tokyo Station and Shinjuku. 
• You cannot change your departure location on the day of the tour. You cannot board the bus from any location other than the one you selected when making your reservation. *If you wish to change your departure location, please cancel your reservation and make a new one for your desired departure location. 
• For Guests Departing from Shinjuku Regarding Bus Arrival The bus and guide for guests boarding in Shinjuku will head to Shinjuku after departing from Tokyo Station. In the unlikely event that you cannot locate the bus upon arrival, please remain in front of the Shinjuku LOVE sculpture and wait there. 
• The return bus for this tour does not go back to Tokyo Station, the original departure point. Please note that the Shinkansen stops at Tokyo Station.

★Wheelchair User Participation Guide

・Accessibility of Tour Stops: All sightseeing spots on this tour are wheelchair-accessible.

・Boarding the Bus: Please note that our standard tour buses are not equipped with wheelchair lifts or ramps. You will require assistance from your own accompanying person(s) for boarding and alighting the bus.

・Storage of Wheelchair: If you use a folding wheelchair, it can generally be stored in the luggage compartment of the bus. However, as storage space varies by bus size, please be sure to inform us when booking to confirm storage availability.

・Electric Wheelchairs: We regret that due to size and weight limitations, we may not be able to accommodate electric wheelchairs. Please contact us prior to booking to confirm whether your specific model can be stored.

・Required Information: To ensure smooth arrangements, please inform us of your intention to use a wheelchair at the time of booking.

【Information about tour】

Place of departure and destination: From Tokyo to Mt.Fuji and Hakone

Number of days of travel: 1Day

Means of transportation: Bus

Name of bus company: Yamato Kanko

Meal(s): Lunch

Minimum number of passengers to operate: 1

Number of GUIDE：1

【Tour Operator Information】

Company Name: H.I.S. Co., Ltd. Department Name: Inbound Travel Division DMC Department Kanto Team 

Address: Sumitomo Fudosan SHINJUKU CENTRAL PARK BUILDING 11F, 6-13-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, JAPAN Registration No.: No. 724 by the Commissioner of Japan Tourism Agency 

Membership: Full Member of the Japan Association of Travel Agents (JATA)

【Contact Information】

Department Name: Inbound Travel Division DMC Department Kanto Team

Address: 11th Floor, Sumitomo Fudosan Shinjuku Central Park Building,

6-13-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan

Tel: +81- 80-9410-9390

Opening hour : 10:00~18:00

(Closed on Saturdays, Sundays, and national holidays)

・Please, read and understand the terms and conditions about our travel packages at the following link:https://www.his-j.com/kokunai/kanto/joken/yakkan_boshu.pdf

・Please, read and understand the terms and conditions about this product at the following link: https://www.his-j.com/company/yakkan