This ticket cannot be resold. A resold ticket will be invalid.

[Skyliner Ticket] Cannot use for Keisei Morningliner, Eveningliner, or Cityliner.

[Tokyo Subway Ticket]
・Please note that we do not offer partial exchanges of tickets. Each purchase will have a unique QR code, even if multiple tickets are bought. When you scan the QR code on the Tokyo Metro or Toei Subway, all the tickets you purchase will be exchanged and valid starting from the day of exchange.
・If the magnetic field on your Tokyo Subway Ticket becomes damaged or weakened, it may not be usable at automatic ticket gates. Please avoid placing the ticket near objects that emit strong magnetic fields (such as smartphones, home appliances, magnetic fasteners on wallets, etc.).

In case of bad weather or other emergencies, the facilities will be temporarily closed. Please check the website of each facility before visiting.

We are not responsible for lost or stolen tickets. Please keep your tickets safely until your visit.

The expiration date of the voucher:
[Skyliner One-way Ticket]
The paper ticket can be collected within 6 months from the date of purchase.

[Tokyo Subway Ticket]
The paper ticket can be collected within 12 months from the date of purchase.
*The exchanged ticket will be valid for 6 months from the exchange date.
*The valid time will be printed on the ticket when you start using it to pass a ticket gate.
*If you enter the station and board the train within the valid time, you can still leave the station even if the valid time is passed.
*If the ticket is not used by the expiration date printed on it, it will become invalid.
*If the exchanged ticket cannot be used at the automated ticket gates, please inform a station attendant. After verification, a new ticket will be issued.

[Tokyo Tower Admission Ticket]
6 months from purchase

If you have questions about each facility, please contact the facility directly.
For payment inquiries, please get in touch with the reservation site or your travel agent.

QR code is a registered trademark of Denso Wave Incorporated.

Q: How can I confirm my booking?
A: When your reservation is confirmed, we will send an email with instructions to the email address you provided. Please check the reservation details and the voucher with the QR code. You can also view your reservation information using the "Reservation Details" link in the email.

Q: I book the ticket with my smartphone; I can’t print the voucher. Is it possible to exchange the ticket by presenting the voucher on the smartphone?
A: Yes. You can present the QR code on your smartphone to collect a ticket.

Q: How to use the ticket?
A: A voucher with a QR code will be sent to your email after the booking is confirmed. Please collect an admission ticket by using the voucher. For some business operators, you may only need to show your voucher on the smartphone to participate in the experience. Please check each product page for more details.

Q: Can I change or cancel my booking?
A: Sorry, the booking can't be canceled or changed.