The service may be canceled on the day of departure based on road traffic information, snow conditions, or other unavoidable circumstances. In this case, participants will be informed at the pick-up point (Nagoya) and will not be reimbursed for transportation there.
There is a limited number of parking bays at Nagoya Station from which buses can depart. As such, departure may be delayed by 10 to 20 minutes on busy days.
There have been multiple reports of luggage theft, loss, misplacement or mix-up at departure, break and arrival. While staff will load and unload luggage as a service, the operator cannot be held liable for the safety of the luggage. Customers are asked to take responsibility for their own luggage.
Arrival and departure times may be delayed due to road conditions, weather, and other unavoidable circumstances. In the unlikely event that customers require a taxi or overnight accommodation due to a delay in the return trip, KKday cannot be held liable for the costs.
There will be no tour guide on the trip. Please follow the instructions of the bus driver and staff while on the bus.
Since luggage space on the tour bus is limited, we do not accept items such as large suitcases (when the total measurement of the height, width, and depth is 150 cm or more) or snowscoots. Passengers may store one piece of luggage each in the trunk of the bus.
One snowboard per passenger can be transported free of charge.
When renting equipment, there is no guarantee that requested items will be in stock. It may take a long time to rent equipment during the New Year holidays, consecutive holidays, weekends, public holidays, etc., so it is recommended that customers bring their own equipment. There are no refunds in case the required size (of snowboard, clothing, etc.) is not available to rent on the day of the trip.
Please note that seatbelts are required as a result of revisions to the Road Traffic Act.
Departure from Nagoya: Arrive at the designated location 30 minutes in advance to prevent delays. Please note that the bus cannot wait for late customers.
Bus company used: Mie Kotsu Co., Ltd. and other equivalent classes
Even if the ski resort is open, Kids Land may not be open depending on the snow conditions.
Departure from Nagoya: please arrive at the designated location 30 minutes in advance to avoid delays in your itinerary. Please note that the bus cannot wait if passengers are late.
Departure from Hirugano Kogen Ski Resort: Arrive at the designated location ten minutes in advance to prevent delays. Please note that the bus cannot wait for late customers.
At the ski resort, customers are asked to use the coin-operated lockers (fee required) to store their luggage.
When boarding the bus, customers are asked to check the seating plan to take their designated seats.
We will give you a lift exchange ticket and an event ticket at the reception. After arriving at the ski resort, each customer will be asked to exchange their ticket on their own.
Passengers are asked to take away any trash left on the bus.