The tour may be canceled on the day of departure due to road traffic information, snow accumulation, or other unavoidable reasons. In this case, you will be guided back to the meeting point (Nagoya/Hida Takayama). If the tour is canceled at the meeting point (Nagoya/Hida Takayama), transportation costs to the meeting point will not be refunded.
There is a limited number of parking bays at Nagoya Station from which buses can depart. As such, departure may be delayed by 10 to 20 minutes on busy days.
There have been multiple reports of luggage theft, loss, misplacement or mix-up at departure, break and arrival. While staff will load and unload luggage as a service, the operator cannot be held liable for luggage safety. Customers are asked to take responsibility for their own luggage.
If your return time is significantly delayed due to road conditions and you are unable to use trains or other public transport, we will not be able to accept claims for taxi fares, accommodation fees, etc.
Arrival and departure times may be delayed due to road conditions, weather, and other unavoidable circumstances. In the unlikely event that customers require a taxi or overnight accommodation due to a delay in the return trip, KKday cannot be held liable for the costs.
There will be no tour guide on the trip. Please follow the instructions of the bus driver and staff while on the bus.
Since luggage space on the tour bus is limited, items such as large suitcases (when the total measurement of the height, width, and depth is 150 cm or more) or snowscoots cannot be transported. Passengers may store one piece of luggage each in the trunk of the bus.
One snowboard per passenger can be transported free of charge.
When renting equipment, there is no guarantee that requested items will be in stock. It may take a long time to rent equipment during the New Year holidays, consecutive holidays, weekends, public holidays, etc., so it is recommended that customers bring their own equipment. There are no refunds in case the required size (of snowboard, clothing, etc.) is not available to rent on the day of the trip.
Please note that seatbelts are required as a result of revisions to the Road Traffic Act.
Smoking is prohibited on the bus. Also, please refrain from drinking alcohol, eating, or talking loudly on the bus.
Any decision to cancel an event due to lack of snow will be made up to the day before departure.
Bus routes may combine two or more routes for operational reasons.
Departure from Nagoya: Arrive at the designated location 30 minutes in advance to prevent delays. Please note that the bus cannot wait for late customers.
Departure from Dynaland: Arrive at the designated location ten minutes in advance to prevent delays. Please note that the bus cannot wait for late customers.
At the ski resort, customers are asked to use the coin-operated lockers (fee required) to store their luggage.
When boarding the bus, customers are asked to check the seating plan to take their designated seats.
Customers will be given a ski lift voucher and vouchers for equipment rental, events, etc. at the registration desk. After arriving at the ski resort, customers are asked to redeem these vouchers themselves.
As a COVID-19 measure, customers are asked to kindly take their trash with them when exiting the bus.
Bus company departing from Nagoya: Mie Kotsu Co., Ltd. and other equivalent buses
Bus company departing from Takayama: Nyukawa Kanko Co., Ltd. and other equivalent buses