SKYTREE® ENJOY PACK JR EAST PASS (Nagano, Niigata area) Plan
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SKYTREE® ENJOY PACK JR EAST PASS (Nagano, Niigata area) Plan
Next available dates
Sat
Dec 6
Sun
Dec 7
Mon
Dec 8
Bestseller
Tokyo Skytree Tembo Deck & JR EAST PASS(Nagano, Niigata area)
Instant confirmation
No cancellation
This set includes a Tokyo Skytree® fixed date and time ticket (Tembo Deck) and a JR EAST PASS(Nagano, Niigata area).
・Enjoy a lower price than the same-day ticket.
・Please enter the Tokyo Skytree Observatory at the time specified at the time of booking.
・About JR EAST PASS(Nagano, Niigata area): This pass is for Non-Japanese passport holders. Within the covered region, this pass allows unlimited rides using Non-reserved Seats and Reserved Seats on ordinary cars on the Shinkansen, limited express trains, express trains, and local trains (including rapid service) on JR EAST lines, Izu Kyuko Lines, Tokyo Monorail lines, all Hokuetsu Express lines, and Non-reserved Seats and Reserved Seats on the limited express / express trains or ordinary trains (including rapid trains) on Echigo TOKImeki Railway lines (Naoetsu Station–Arai Station), as well as JR Bus Kanto lines (excluding highway express busses and certain other bus routes). It is also valid for travel on Reserved Seats in ordinary cars of limited express trains that directly run between the JR lines and Tobu Railway lines such as "Nikko", "Kinugawa", and "SPACIA Kinugawa", as well as the Non-reserved Seats in ordinary cars of local trains between Shimo-imaichi and Tobu-nikko/ Kinugawa-onsen Stations on the Tobu Railway lines. In addition to reserve the Reserved Seats, pass holders can freely use Non-reserved Seats on the above trains.
・Enjoy a lower price than the same-day ticket.
・Please enter the Tokyo Skytree Observatory at the time specified at the time of booking.
・About JR EAST PASS(Nagano, Niigata area): This pass is for Non-Japanese passport holders. Within the covered region, this pass allows unlimited rides using Non-reserved Seats and Reserved Seats on ordinary cars on the Shinkansen, limited express trains, express trains, and local trains (including rapid service) on JR EAST lines, Izu Kyuko Lines, Tokyo Monorail lines, all Hokuetsu Express lines, and Non-reserved Seats and Reserved Seats on the limited express / express trains or ordinary trains (including rapid trains) on Echigo TOKImeki Railway lines (Naoetsu Station–Arai Station), as well as JR Bus Kanto lines (excluding highway express busses and certain other bus routes). It is also valid for travel on Reserved Seats in ordinary cars of limited express trains that directly run between the JR lines and Tobu Railway lines such as "Nikko", "Kinugawa", and "SPACIA Kinugawa", as well as the Non-reserved Seats in ordinary cars of local trains between Shimo-imaichi and Tobu-nikko/ Kinugawa-onsen Stations on the Tobu Railway lines. In addition to reserve the Reserved Seats, pass holders can freely use Non-reserved Seats on the above trains.
Available period
Within 31 day(s)
Within 31 day(s)
Reservation reception deadline
Please make a reservation by 23:59 1 day(s) before the participation date.
Please make a reservation by 23:59 1 day(s) before the participation date.
What's Included
- Skytree Tembo Deck Admission Ticket
- JR EAST PASS(Nagano, Niigata area)-Consecutive 5 days-
Restrictions
- < Tokyo Skytree >
Preschoolers at 6 years old can enter for free as well. Children price still applies to primary school students at 12 years old. High school students price still applies to students who are 18 years old and older. - < JR EAST PASS(Nagano, Niigata area) >
・Anyone who possesses a valid passport issued by a country other than Japan at the time of purchase, exchange, and during the period of use.
・The determination of whether a person is an adult or child is based on the age when the pass is purchased. Please check the person's age with the passport or an official document.
・Children under the age of 5 need to purchase a children's pass if they need to reserve a seat.
Required items to bring & attire
- Reservation Confirmation (Voucher)
*A voucher with a 2D Barcode is required at Tokyo Skytree, and a voucher is required for the JR EAST PASS.
*Please note that the voucher to collect the Tokyo Skytree Admission ticket and the voucher to collect the JR EAST PASS. are separate. Please present the voucher at each location accordingly.
*Please present the original voucher instead of a screenshot. - Passport
Requirements
- About JR EAST PASS(Nagano, Niigata area)
< Valid period >
1 Validity of an E-Ticket: E-Ticket will be valid for three months from the day of issuance.
2 Validity of JR EAST PASS after exchange: 5 consecutive days from the starting date.
*The customer needs to select the starting date within one month when exchanging the pass at the designated exchange location.
< Precautions for exchange >
1 The customer must show the E-Ticket and passport when collecting the 'JR EAST PASS' at the designated location in Japan. A copy of the customer’s passport cannot be used to collect a pass.
2 When exchanging at a designated exchange location in Japan, the customer is required to specify the starting date. The starting date must be within one month from the date of exchange. Once the pass is exchanged, the starting date cannot be modified.
3 the same pass type cannot be issued while the validity period overlaps. Please select a starting date that would not overlap the validity period. Different passes (Tohoku area / Nagano, Niigata area) can be exchanged even if the validity period overlaps.
4 Customers cannot exchange passes tickets when they need to meet the qualifications even with an E-. Please get in touch with the travel agency where the customer purchased the tickets for a refund.
< Precautions after the exchange at a designated location in Japan >
1 Please use the automatic ticket gate.
2 The pass cannot be reissued When a JR EAST PASS is lost, even with the record or a copy of the E-Ticket.
3 If a customer takes trains outside the designated area for the JR EAST PASS or uses facilities not covered by the pass, additional fees will be charged.
< Terms and conditions >
1 This pass is valid only for the person himself. While using the pass, the customer must carry one's passport and be prepared to present it to a station attendant or train conductor if requested.
2 Once the customer has started to use this pass, the validity period cannot be extended, nor will any refund be issued, even if trains and other valid transportation services are suspended or delayed for any reason. Moreover, the JR EAST will not bear additional costs due to changes in route, such as alternative transportation costs or accommodation charges.
< Trains and facilities that can be used >
Please see below for information regarding trains and equipments:
・https://www.jreast.co.jp/multi/en/pass/eastpass_n.html
・https://www.jreast.co.jp/multi/en/traininformation/
You can also ride on the related Joyful Trains. If you wish to board the Joyful Trains, you need to obtain a seat reservation ticket (free of charge) in advance.
You cannot board the TOHOKU EMOTION train. For Koshino Shu*Kura, seat reservation tickets can be issued (free of charge) for Car 3 only.
★Notes
1. The JR EAST PASS (Tohoku area) cannot be used on the Tokaido Shinkansen. (This is because the Tokaido Shinkansen is run by another company)
2. Pass holders using Gran Class, Green cars, and sleeper trains are requested to purchase Super (Limited) Express Reserved Seat Tickets in advance for each ride.
* JR EAST PASS only covers the basic fare part of the ticket.
3. GALA Yuzawa Station on the Joetsu Shinkansen line can only be used when GALA Yuzawa Snow Resort is open.
< JR Bus >
See the attached URL for details of covered region, map and other information on JR local bus. https://www.jreast.co.jp/e/pdf/jrbus_map_e.pdf
For the latest bus status and information, please access below URL.
JR Bus Kanto: http://www.jrbuskanto.co.jp/
< Reserved Seat Tickets >
When using reserved seats in the Shinkansen and limited express trains, reserved seat tickets are required. Reserved seat tickets are unnecessary when using “Non-reserved seats” on trains on ordinary lines, the Shinkansen, and limited express trains. Some trains install only "Reserved Seat." As seats cannot be reserved or changed on board, please have a Reserved Seat Ticket issued at a designated place before boarding.
< Number of uses >
Reserved Seats on the Shinkansen and limited express trains can be used without limitation during the five days validity period.
< Purchase locations >
1. Seat reservations will be possible at the JR EAST Reserved Seat Ticket Vending Machines. *Some rail passes issued at certain ticket offices will not support this service.
2. The reserved seat tickets are issued at "JR EAST Travel Service Center" and "JR EAST Ticket offices."
*Reserved Seat Tickets cannot be issued at JR Central, Tokyo Metro, Odakyu Electric Railway, Keisei Electric Railway, or any other railway companies' ticket office.
< Unused Reserved Seat Tickets >
Please return Reserved Seat Tickets, when tickets are no longer needed due to schedule changes or cancellations, at "JR EAST Ticket offices," "JR EAST Travel Service Centers" before the applicable train departs.
For more information about JR EAST PASS (Nagano, Niigata area), please visit the JR East official website and review the attached materials.
https://www.jreast.co.jp/multi/pass/eastpass_n.html (JR EAST PASS（Nagano, Niigata area）)
Other Information
- Booking can be made a maximum of 30 days before the designated participation date.
- Booking must be made before 23:59 JST, one day prior to the designated participation date.
- The valid period of the voucher:
[Tokyo Skytree Admission Ticket]
It is valid only on the date and time specified at the time of booking.
[JR EAST PASS(Nagano, Niigata area)]
3 months from purchase
Check-in Locations
- Tokyo Skytree
From
USD 188.8
Tokyo Skytree Combo Ticket (Tembo Galleria + Tembo Deck) & JR EAST PASS(Nagano, Niigata area)
Instant confirmation
No cancellation
This set includes a Tokyo Skytree® fixed date and time ticket (Tembo Galleria + Tembo Deck) and a JR EAST PASS(Nagano, Niigata area).
・Enjoy a lower price than the same-day ticket.
・Please enter the Tokyo Skytree Observatory at the time specified at the time of booking.
・About JR EAST PASS(Nagano, Niigata area): This pass is for Non-Japanese passport holders. Within the covered region, this pass allows unlimited rides using Non-reserved Seats and Reserved Seats on ordinary cars on the Shinkansen, limited express trains, express trains, and local trains (including rapid service) on JR EAST lines, Izu Kyuko Lines, Tokyo Monorail lines, all Hokuetsu Express lines, and Non-reserved Seats and Reserved Seats on the limited express / express trains or ordinary trains (including rapid trains) on Echigo TOKImeki Railway lines (Naoetsu Station–Arai Station), as well as JR Bus Kanto lines (excluding highway express busses and certain other bus routes). It is also valid for travel on Reserved Seats in ordinary cars of limited express trains that directly run between the JR lines and Tobu Railway lines such as "Nikko", "Kinugawa", and "SPACIA Kinugawa", as well as the Non-reserved Seats in ordinary cars of local trains between Shimo-imaichi and Tobu-nikko/ Kinugawa-onsen Stations on the Tobu Railway lines. In addition to reserve the Reserved Seats, pass holders can freely use Non-reserved Seats on the above trains.
・Enjoy a lower price than the same-day ticket.
・Please enter the Tokyo Skytree Observatory at the time specified at the time of booking.
・About JR EAST PASS(Nagano, Niigata area): This pass is for Non-Japanese passport holders. Within the covered region, this pass allows unlimited rides using Non-reserved Seats and Reserved Seats on ordinary cars on the Shinkansen, limited express trains, express trains, and local trains (including rapid service) on JR EAST lines, Izu Kyuko Lines, Tokyo Monorail lines, all Hokuetsu Express lines, and Non-reserved Seats and Reserved Seats on the limited express / express trains or ordinary trains (including rapid trains) on Echigo TOKImeki Railway lines (Naoetsu Station–Arai Station), as well as JR Bus Kanto lines (excluding highway express busses and certain other bus routes). It is also valid for travel on Reserved Seats in ordinary cars of limited express trains that directly run between the JR lines and Tobu Railway lines such as "Nikko", "Kinugawa", and "SPACIA Kinugawa", as well as the Non-reserved Seats in ordinary cars of local trains between Shimo-imaichi and Tobu-nikko/ Kinugawa-onsen Stations on the Tobu Railway lines. In addition to reserve the Reserved Seats, pass holders can freely use Non-reserved Seats on the above trains.
Available period
Within 31 day(s)
Within 31 day(s)
Reservation reception deadline
Please make a reservation by 23:59 1 day(s) before the participation date.
Please make a reservation by 23:59 1 day(s) before the participation date.
What's Included
- Tokyo Skytree Combo Ticket (Tembo Galleria + Tembo Deck)
- JR EAST PASS(Nagano, Niigata area)-Consecutive 5 days-
Restrictions
- < Tokyo Skytree >
Preschoolers at 6 years old can enter for free as well. Children price still applies to primary school students at 12 years old. High school students price still applies to students who are 18 years old and older. - < JR EAST PASS(Nagano, Niigata area) >
・Anyone who possesses a valid passport issued by a country other than Japan at the time of purchase, exchange, and during the period of use.
・The determination of whether a person is an adult or child is based on the age when the pass is purchased. Please check the person's age with the passport or an official document.
・Children under the age of 5 need to purchase a children's pass if they need to reserve a seat.
Required items to bring & attire
- Reservation Confirmation (Voucher)
*A voucher with a 2D Barcode is required at Tokyo Skytree, and a voucher is required for the JR EAST PASS.
*Please note that the voucher to collect the Tokyo Skytree Admission ticket and the voucher to collect the JR EAST PASS. are separate. Please present the voucher at each location accordingly.
*Please present the original voucher instead of a screenshot. - Passport
Requirements
- About JR EAST PASS(Nagano, Niigata area)
< Valid period >
1 Validity of an E-Ticket: E-Ticket will be valid for three months from the day of issuance.
2 Validity of JR EAST PASS after exchange: 5 consecutive days from the starting date.
*The customer needs to select the starting date within one month when exchanging the pass at the designated exchange location.
< Precautions for exchange >
1 The customer must show the E-Ticket and passport when collecting the 'JR EAST PASS' at the designated location in Japan. A copy of the customer’s passport cannot be used to collect a pass.
2 When exchanging at a designated exchange location in Japan, the customer is required to specify the starting date. The starting date must be within one month from the date of exchange. Once the pass is exchanged, the starting date cannot be modified.
3 the same pass type cannot be issued while the validity period overlaps. Please select a starting date that would not overlap the validity period. Different passes (Tohoku area / Nagano, Niigata area) can be exchanged even if the validity period overlaps.
4 Customers cannot exchange passes tickets when they need to meet the qualifications even with an E-. Please get in touch with the travel agency where the customer purchased the tickets for a refund.
< Precautions after the exchange at a designated location in Japan >
1 Please use the automatic ticket gate.
2 The pass cannot be reissued When a JR EAST PASS is lost, even with the record or a copy of the E-Ticket.
3 If a customer takes trains outside the designated area for the JR EAST PASS or uses facilities not covered by the pass, additional fees will be charged.
< Terms and conditions >
1 This pass is valid only for the person himself. While using the pass, the customer must carry one's passport and be prepared to present it to a station attendant or train conductor if requested.
2 Once the customer has started to use this pass, the validity period cannot be extended, nor will any refund be issued, even if trains and other valid transportation services are suspended or delayed for any reason. Moreover, the JR EAST will not bear additional costs due to changes in route, such as alternative transportation costs or accommodation charges.
< Trains and facilities that can be used >
Please see below for information regarding trains and equipments:
・https://www.jreast.co.jp/multi/en/pass/eastpass_n.html
・https://www.jreast.co.jp/multi/en/traininformation/
You can also ride on the related Joyful Trains. If you wish to board the Joyful Trains, you need to obtain a seat reservation ticket (free of charge) in advance.
You cannot board the TOHOKU EMOTION train. For Koshino Shu*Kura, seat reservation tickets can be issued (free of charge) for Car 3 only.
★Notes
1. The JR EAST PASS (Tohoku area) cannot be used on the Tokaido Shinkansen. (This is because the Tokaido Shinkansen is run by another company)
2. Pass holders using Gran Class, Green cars, and sleeper trains are requested to purchase Super (Limited) Express Reserved Seat Tickets in advance for each ride.
* JR EAST PASS only covers the basic fare part of the ticket.
3. GALA Yuzawa Station on the Joetsu Shinkansen line can only be used when GALA Yuzawa Snow Resort is open.
< JR Bus >
See the attached URL for details of covered region, map and other information on JR local bus. https://www.jreast.co.jp/e/pdf/jrbus_map_e.pdf
For the latest bus status and information, please access below URL.
JR Bus Kanto: http://www.jrbuskanto.co.jp/
< Reserved Seat Tickets >
When using reserved seats in the Shinkansen and limited express trains, reserved seat tickets are required. Reserved seat tickets are unnecessary when using “Non-reserved seats” on trains on ordinary lines, the Shinkansen, and limited express trains. Some trains install only "Reserved Seat." As seats cannot be reserved or changed on board, please have a Reserved Seat Ticket issued at a designated place before boarding.
< Number of uses >
Reserved Seats on the Shinkansen and limited express trains can be used without limitation during the five days validity period.
< Purchase locations >
1. Seat reservations will be possible at the JR EAST Reserved Seat Ticket Vending Machines. *Some rail passes issued at certain ticket offices will not support this service.
2. The reserved seat tickets are issued at "JR EAST Travel Service Center" and "JR EAST Ticket offices."
*Reserved Seat Tickets cannot be issued at JR Central, Tokyo Metro, Odakyu Electric Railway, Keisei Electric Railway, or any other railway companies' ticket office.
< Unused Reserved Seat Tickets >
Please return Reserved Seat Tickets, when tickets are no longer needed due to schedule changes or cancellations, at "JR EAST Ticket offices," "JR EAST Travel Service Centers" before the applicable train departs.
For more information about JR EAST PASS (Nagano, Niigata area), please visit the JR East official website and review the attached materials.
https://www.jreast.co.jp/multi/pass/eastpass_n.html (JR EAST PASS（Nagano, Niigata area）)
Other Information
- Booking can be made a maximum of 30 days before the designated participation date.
- Booking must be made before 23:59 JST, one day prior to the designated participation date.
- The valid period of the voucher:
[Tokyo Skytree Admission Ticket]
It is valid only on the date and time specified at the time of booking.
[JR EAST PASS(Nagano, Niigata area)]
3 months from purchase
Check-in Locations
- Tokyo Skytree
From
USD 194.66
Highlights
This is a special ticket set includes a Tokyo Skytree® fixed date and time ticket (Tembo Deck + Tembo Galleria) and a JR EAST PASS (Nagano, Niigata area).
・JR EAST PASS(Nagano, Niigata area)-Consecutive 5 days-
・Tokyo Skytree® fixed date and time ticket
Please select the visiting date and time to Tokyo Skytree when booking the tickets.
What's included
INCLUDED
Skytree Tembo Deck Admission Ticket
Tokyo Skytree Combo Ticket (Tembo Galleria + Tembo Deck)
JR EAST PASS(Nagano, Niigata area)-Consecutive 5 days-
Additional information
Restrictions
< Tokyo Skytree >
Preschoolers at 6 years old can enter for free as well. Children price still applies to primary school students at 12 years old. High school students price still applies to students who are 18 years old and older.
Preschoolers at 6 years old can enter for free as well. Children price still applies to primary school students at 12 years old. High school students price still applies to students who are 18 years old and older.
< JR EAST PASS(Nagano, Niigata area) >
・Anyone who possesses a valid passport issued by a country other than Japan at the time of purchase, exchange, and during the period of use.
・The determination of whether a person is an adult or child is based on the age when the pass is purchased. Please check the person's age with the passport or an official document.
・Children under the age of 5 need to purchase a children's pass if they need to reserve a seat.
・Anyone who possesses a valid passport issued by a country other than Japan at the time of purchase, exchange, and during the period of use.
・The determination of whether a person is an adult or child is based on the age when the pass is purchased. Please check the person's age with the passport or an official document.
・Children under the age of 5 need to purchase a children's pass if they need to reserve a seat.
Required items to bring & attire
Reservation Confirmation (Voucher)
*A voucher with a 2D Barcode is required at Tokyo Skytree, and a voucher is required for the JR EAST PASS.
*Please note that the voucher to collect the Tokyo Skytree Admission ticket and the voucher to collect the JR EAST PASS. are separate. Please present the voucher at each location accordingly.
*Please present the original voucher instead of a screenshot.
*A voucher with a 2D Barcode is required at Tokyo Skytree, and a voucher is required for the JR EAST PASS.
*Please note that the voucher to collect the Tokyo Skytree Admission ticket and the voucher to collect the JR EAST PASS. are separate. Please present the voucher at each location accordingly.
*Please present the original voucher instead of a screenshot.
Passport
Requirements
About JR EAST PASS(Nagano, Niigata area)
< Valid period >
1 Validity of an E-Ticket: E-Ticket will be valid for three months from the day of issuance.
2 Validity of JR EAST PASS after exchange: 5 consecutive days from the starting date.
*The customer needs to select the starting date within one month when exchanging the pass at the designated exchange location.
< Precautions for exchange >
1 The customer must show the E-Ticket and passport when collecting the 'JR EAST PASS' at the designated location in Japan. A copy of the customer’s passport cannot be used to collect a pass.
2 When exchanging at a designated exchange location in Japan, the customer is required to specify the starting date. The starting date must be within one month from the date of exchange. Once the pass is exchanged, the starting date cannot be modified.
3 the same pass type cannot be issued while the validity period overlaps. Please select a starting date that would not overlap the validity period. Different passes (Tohoku area / Nagano, Niigata area) can be exchanged even if the validity period overlaps.
4 Customers cannot exchange passes tickets when they need to meet the qualifications even with an E-. Please get in touch with the travel agency where the customer purchased the tickets for a refund.
< Precautions after the exchange at a designated location in Japan >
1 Please use the automatic ticket gate.
2 The pass cannot be reissued When a JR EAST PASS is lost, even with the record or a copy of the E-Ticket.
3 If a customer takes trains outside the designated area for the JR EAST PASS or uses facilities not covered by the pass, additional fees will be charged.
< Terms and conditions >
1 This pass is valid only for the person himself. While using the pass, the customer must carry one's passport and be prepared to present it to a station attendant or train conductor if requested.
2 Once the customer has started to use this pass, the validity period cannot be extended, nor will any refund be issued, even if trains and other valid transportation services are suspended or delayed for any reason. Moreover, the JR EAST will not bear additional costs due to changes in route, such as alternative transportation costs or accommodation charges.
< Trains and facilities that can be used >
Please see below for information regarding trains and equipments:
・https://www.jreast.co.jp/multi/en/pass/eastpass_n.html
・https://www.jreast.co.jp/multi/en/traininformation/
You can also ride on the related Joyful Trains. If you wish to board the Joyful Trains, you need to obtain a seat reservation ticket (free of charge) in advance.
You cannot board the TOHOKU EMOTION train. For Koshino Shu*Kura, seat reservation tickets can be issued (free of charge) for Car 3 only.
★Notes
1. The JR EAST PASS (Tohoku area) cannot be used on the Tokaido Shinkansen. (This is because the Tokaido Shinkansen is run by another company)
2. Pass holders using Gran Class, Green cars, and sleeper trains are requested to purchase Super (Limited) Express Reserved Seat Tickets in advance for each ride.
* JR EAST PASS only covers the basic fare part of the ticket.
3. GALA Yuzawa Station on the Joetsu Shinkansen line can only be used when GALA Yuzawa Snow Resort is open.
< JR Bus >
See the attached URL for details of covered region, map and other information on JR local bus. https://www.jreast.co.jp/e/pdf/jrbus_map_e.pdf
For the latest bus status and information, please access below URL.
JR Bus Kanto: http://www.jrbuskanto.co.jp/
< Reserved Seat Tickets >
When using reserved seats in the Shinkansen and limited express trains, reserved seat tickets are required. Reserved seat tickets are unnecessary when using “Non-reserved seats” on trains on ordinary lines, the Shinkansen, and limited express trains. Some trains install only "Reserved Seat." As seats cannot be reserved or changed on board, please have a Reserved Seat Ticket issued at a designated place before boarding.
< Number of uses >
Reserved Seats on the Shinkansen and limited express trains can be used without limitation during the five days validity period.
< Purchase locations >
1. Seat reservations will be possible at the JR EAST Reserved Seat Ticket Vending Machines. *Some rail passes issued at certain ticket offices will not support this service.
2. The reserved seat tickets are issued at "JR EAST Travel Service Center" and "JR EAST Ticket offices."
*Reserved Seat Tickets cannot be issued at JR Central, Tokyo Metro, Odakyu Electric Railway, Keisei Electric Railway, or any other railway companies' ticket office.
< Unused Reserved Seat Tickets >
Please return Reserved Seat Tickets, when tickets are no longer needed due to schedule changes or cancellations, at "JR EAST Ticket offices," "JR EAST Travel Service Centers" before the applicable train departs.
For more information about JR EAST PASS (Nagano, Niigata area), please visit the JR East official website and review the attached materials.
https://www.jreast.co.jp/multi/pass/eastpass_n.html
< Valid period >
1 Validity of an E-Ticket: E-Ticket will be valid for three months from the day of issuance.
2 Validity of JR EAST PASS after exchange: 5 consecutive days from the starting date.
*The customer needs to select the starting date within one month when exchanging the pass at the designated exchange location.
< Precautions for exchange >
1 The customer must show the E-Ticket and passport when collecting the 'JR EAST PASS' at the designated location in Japan. A copy of the customer’s passport cannot be used to collect a pass.
2 When exchanging at a designated exchange location in Japan, the customer is required to specify the starting date. The starting date must be within one month from the date of exchange. Once the pass is exchanged, the starting date cannot be modified.
3 the same pass type cannot be issued while the validity period overlaps. Please select a starting date that would not overlap the validity period. Different passes (Tohoku area / Nagano, Niigata area) can be exchanged even if the validity period overlaps.
4 Customers cannot exchange passes tickets when they need to meet the qualifications even with an E-. Please get in touch with the travel agency where the customer purchased the tickets for a refund.
< Precautions after the exchange at a designated location in Japan >
1 Please use the automatic ticket gate.
2 The pass cannot be reissued When a JR EAST PASS is lost, even with the record or a copy of the E-Ticket.
3 If a customer takes trains outside the designated area for the JR EAST PASS or uses facilities not covered by the pass, additional fees will be charged.
< Terms and conditions >
1 This pass is valid only for the person himself. While using the pass, the customer must carry one's passport and be prepared to present it to a station attendant or train conductor if requested.
2 Once the customer has started to use this pass, the validity period cannot be extended, nor will any refund be issued, even if trains and other valid transportation services are suspended or delayed for any reason. Moreover, the JR EAST will not bear additional costs due to changes in route, such as alternative transportation costs or accommodation charges.
< Trains and facilities that can be used >
Please see below for information regarding trains and equipments:
・https://www.jreast.co.jp/multi/en/pass/eastpass_n.html
・https://www.jreast.co.jp/multi/en/traininformation/
You can also ride on the related Joyful Trains. If you wish to board the Joyful Trains, you need to obtain a seat reservation ticket (free of charge) in advance.
You cannot board the TOHOKU EMOTION train. For Koshino Shu*Kura, seat reservation tickets can be issued (free of charge) for Car 3 only.
★Notes
1. The JR EAST PASS (Tohoku area) cannot be used on the Tokaido Shinkansen. (This is because the Tokaido Shinkansen is run by another company)
2. Pass holders using Gran Class, Green cars, and sleeper trains are requested to purchase Super (Limited) Express Reserved Seat Tickets in advance for each ride.
* JR EAST PASS only covers the basic fare part of the ticket.
3. GALA Yuzawa Station on the Joetsu Shinkansen line can only be used when GALA Yuzawa Snow Resort is open.
< JR Bus >
See the attached URL for details of covered region, map and other information on JR local bus. https://www.jreast.co.jp/e/pdf/jrbus_map_e.pdf
For the latest bus status and information, please access below URL.
JR Bus Kanto: http://www.jrbuskanto.co.jp/
< Reserved Seat Tickets >
When using reserved seats in the Shinkansen and limited express trains, reserved seat tickets are required. Reserved seat tickets are unnecessary when using “Non-reserved seats” on trains on ordinary lines, the Shinkansen, and limited express trains. Some trains install only "Reserved Seat." As seats cannot be reserved or changed on board, please have a Reserved Seat Ticket issued at a designated place before boarding.
< Number of uses >
Reserved Seats on the Shinkansen and limited express trains can be used without limitation during the five days validity period.
< Purchase locations >
1. Seat reservations will be possible at the JR EAST Reserved Seat Ticket Vending Machines. *Some rail passes issued at certain ticket offices will not support this service.
2. The reserved seat tickets are issued at "JR EAST Travel Service Center" and "JR EAST Ticket offices."
*Reserved Seat Tickets cannot be issued at JR Central, Tokyo Metro, Odakyu Electric Railway, Keisei Electric Railway, or any other railway companies' ticket office.
< Unused Reserved Seat Tickets >
Please return Reserved Seat Tickets, when tickets are no longer needed due to schedule changes or cancellations, at "JR EAST Ticket offices," "JR EAST Travel Service Centers" before the applicable train departs.
For more information about JR EAST PASS (Nagano, Niigata area), please visit the JR East official website and review the attached materials.
https://www.jreast.co.jp/multi/pass/eastpass_n.html
Other Information
Booking can be made a maximum of 30 days before the designated participation date.
Booking must be made before 23:59 JST, one day prior to the designated participation date.
The valid period of the voucher:
[Tokyo Skytree Admission Ticket]
It is valid only on the date and time specified at the time of booking.
[JR EAST PASS(Nagano, Niigata area)]
3 months from purchase
[Tokyo Skytree Admission Ticket]
It is valid only on the date and time specified at the time of booking.
[JR EAST PASS(Nagano, Niigata area)]
3 months from purchase
FAQs
Q: How can I confirm my booking?
A: A confirmation email will be sent to the registered email address after the booking is confirmed. Please refer to the email for the booking information, vouchers and a 2D Barcode. You can also check the booking information from the link of Booking Details in the email.
A: A confirmation email will be sent to the registered email address after the booking is confirmed. Please refer to the email for the booking information, vouchers and a 2D Barcode. You can also check the booking information from the link of Booking Details in the email.
Q: I book the ticket with my smartphone; I can’t print the voucher. Is it possible to exchange the ticket by presenting the voucher on the smartphone?
A: Yes. You can present the 2D Barcode or voucher on your smartphone to collect the tickets.
A: Yes. You can present the 2D Barcode or voucher on your smartphone to collect the tickets.
Q: How to use the ticket?
A: Upon receiving confirmation of your booking, you will receive an email with your voucher attached. Kindly bring it with you on the day of participation and collect your ticket. For more information, please refer to the details provided on each product page.
A: Upon receiving confirmation of your booking, you will receive an email with your voucher attached. Kindly bring it with you on the day of participation and collect your ticket. For more information, please refer to the details provided on each product page.
Q: Can I change or cancel my booking?
A: Sorry, the booking can't be canceled or changed.
A: Sorry, the booking can't be canceled or changed.
Location
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