• Due to the nature of Vietnam, prices will increase on the following national holidays, so additional information will be provided at the time of reservation. (The national holiday schedule may change every year.)
  
• Join-in tour products are for large groups of people, and can depart with at least 4 adults.
  (If there are not enough participants to meet the minimum departure number, we will inform you individually 2-3 days prior to the tour date.)
• If you purchase a solo tour product according to the number of people in the event, only the team that applied will proceed in a private vehicle.
• Some schedule adjustments are possible for solo tour products, so if you wish, please let us know by individual message after making a reservation.
• For adults and children: Adults 12 years and older / Children 3 to 11 years old / Infants (free) - Children under 2 years old
• First of all, the event will be held in the city as well.
• We will notify you separately if additional charges occur.
• The event may be canceled due to natural disasters, and individual notification will be provided if the event is unable to proceed.
• Partial refunds will not be issued if the time is shortened or the schedule is changed due to natural disasters or other reasons.
• It is difficult to use the product if you are not at the pickup time and location provided or are more than 5 minutes late.
• Please keep your valuables to yourself or be careful not to lose them.
• Please make sure to purchase travel insurance individually.
• Injuries caused by personal carelessness will be covered through travel insurance, so please bring a receipt from local medical treatment.
• We are not responsible for accidents caused by your health (pre-existing conditions, etc.) or accidents caused by your own negligence.
• We are responsible for providing information about this independent travel product, and the actual event is conducted through a local company.

[Cancellation processing business days and times]

• Cancellation reception criteria: 10:00 to 18:00 on weekdays (excluding weekends and public holidays)
• Requests received after operating hours will be applied on the next business day.