Pelago

Step 1 Check your confirmation email

Look for an email from Pelago after your hotel booking is confirmed.

Open the booking voucher from the email and save a copy for your trip.

- Look for an email from Pelago after your hotel booking is confirmed.
- Open the booking voucher from the email and save a copy for your trip.

Step 2 Find your voucher in Pelago

If you signed in when booking, go to My Bookings.

If you booked as a guest, use Manage My Booking.

Open the hotel booking, then view or download the voucher.

- If you signed in when booking, go to My Bookings.
- If you booked as a guest, use Manage My Booking.
- Open the hotel booking, then view or download the voucher.

Related articles: I didn't receive my confirmation email - what do I do? | What check-in documents do I need to present at the hotel?

Once your hotel booking is confirmed, we will email you a booking confirmation, also called a voucher. It is your proof of booking and contains the details you need at check-in.

How to access your hotel booking confirmation

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