Skip to main content

What to bring when checking in to your hotel

Check-in requirements may differ by hotel and destination. Use this guide to prepare the common documents you may need for a hotel booked through Pelago.

Step 1 Bring the lead guest identification

  • Bring a valid government-issued photo ID or passport for the lead guest.

  • Make sure the name on the ID matches the guest name on the booking.

Step 2 Have your booking voucher ready

  • Save your hotel booking voucher on your phone or print a copy.

  • Show the voucher at the hotel front desk when checking in.

Step 3 Check for additional requirements

  • The hotel may ask to see the card used to make the booking.

  • A security deposit may be required, depending on the hotel.

  • Some destinations require every guest, not only the lead guest, to present identification.

Tip: Traveling with others? Check your voucher for how many guests need to be listed, and confirm with the property in advance if you're unsure about ID requirements for additional guests.

Did this answer your question?