• A driver is waiting to pick you up according to the number of flights.
• Meeting is possible after exchanging money/purchasing a SIM card.
• In case of delay, please contact us in advance via the connected KakaoTalk.
• Please inquire individually for additional carriers and sports equipment (golf bags, diving, surfing, etc.).
• As a Vietnamese journalist, you cannot communicate in English or Korean, but you can communicate using a translation app.
• Due to the nature of Vietnam, prices may increase on the following national holidays, so please be informed when making a reservation. (National holiday schedules may change every year.)
  
• If additional charges arise, we will notify you separately.
• The event may be cancelled due to natural disasters, and individual notification will be provided in the event that the event cannot be held.
• Partial refunds are not available in case of schedule shortening or changes due to natural disasters, etc.
• If you are not at the pickup time and location provided or are more than 5 minutes late, you will not be able to use the product.
• Please keep your valuables with you or be careful not to lose them.
• Please be sure to purchase individual travel insurance.
• Please bring receipts from local medical treatment, as injuries caused by personal negligence will be covered by travel insurance.
• We are not responsible for accidents caused by your own health (e.g. pre-existing conditions) or accidents caused by your own negligence.
• We provide information on this free travel product, and the actual event is held through a local company.
• If you wish to use the service at night (23:00 - 06:00 based on flight departure/arrival), you must purchase the '[Additional Option] Night Use' option.

[Must Read 1] Things to note when writing departure/return dates

- Departure date: Enter the date based on the flight departing from Korea.
- Return date: Enter the date based on the flight departing from your home country.
Example) If you depart Incheon on September 1st and arrive in Da Nang on September 2nd → Make sure to reserve for September 1st.

[Must Read 2] When picking up at the hotel and moving to the airport, please enter your return flight number in the ‘Arrival Flight Information’ section when making your reservation.

[Must Read 3] If you wish to use the service at night (23:00 - 06:00 based on flight departure/arrival), you must purchase the '[Additional Option] Night Use for 1 Person' option according to the number of people.

[Cancellation processing business days and times]

* Cancellation acceptance criteria: Weekdays 10:00 AM - 6:00 PM (excluding weekends and holidays)

* Applications received after business hours will be processed on the next business day.