• Location: Volando Urai Resort & Spa, Wulai, New Taipei City
• Address: No. 3, Yanti Rd, Wulai District, New Taipei City, Taiwan
• Shuttle Bus: NT$50 per trip; advance booking required. Contact Volando with your Pelago order number to reserve.

Private Scenic Hot Spring House

• Peak Season (Jan–Mar & Oct–Dec): 60-minute bathing experience
• Off-Season (Apr–Sep): 90-minute bathing experience
• Guest Limit: 2 guests per room
• Reservation Required: Book online here

In-Room Bath (Shanshui Room / Deluxe Room)

• Bathing duration: 5 hours, including meal time
• Daytime Session: 10:00–15:00 (meals delivered 12:00–13:00 or dine at restaurant)
• Evening Session: 16:00–21:00 (meals delivered 18:00–19:00 or dine at restaurant)

Japanese-Style Large Public Bath (Nude)

• Thu–Tue: 10:00 AM – 11:00 PM
• Closed on Wednesdays
• No reservation required. Enter on-site in order.
• Maximum duration: 4 hours per person
• Children under 12 are not allowed

Singing in Joy – 90-Minute SPA Course

• Includes: Five Elements Meridian consultation & foot bath (20 mins), Hot spring soak (10 mins), Head, shoulder & back massage (60 mins)
• Suitable for guests with stress, poor sleep, and muscle tension
• Healthy sweet soup & tea provided post-treatment
• Reservation required via this form or Tel: 02-2577-1589

• This is an open-date ticket – reservation is mandatory after booking.
• You must reserve your time slot in advance via online form or phone.
• Meals and hot springs must be used on the same day, not separately.
• Bathing time includes meal time; meal time does not extend bathing time.
• SPA experience may cause mild soreness due to deep muscle work—inform your therapist if needed.
• Meals are seasonal and may vary without prior notice.
• During peak weather conditions (e.g., typhoons), cancellation decisions will be made one day prior at 20:00 local time.

• Open to all guests unless medically restricted
• Not recommended for guests with high blood pressure, heart disease, or during pregnancy
• SPA experience and nude baths are for adults only

• Children under 12 years old are not allowed in the public bath
• Children may use the private scenic bath under adult supervision

• Personal toiletries if desired (basic amenities provided)
• Swimsuits not required for nude bath or room bath
• Bring a peaceful mind and readiness to relax

• Limited mobility support may vary by facility. Contact resort for details
• Shuttle service subject to availability – advance reservation is required

Manual confirmation within 24 hours

Reservations must be completed separately after confirmation:

• Online: https://reurl.cc/mvQeaj
• Phone: +886-2-2577-1589
• Email (for meals): rsvn@volandoresort.com.tw

• Cancel ≥ 3 days before selected date: 100% refund
• Cancel < 3 days before: No refund
• Cancellation due to weather will be communicated 1 day prior at 20:00 local time

• Present QR code (mobile or printed) at check-in
• One-time use only on selected day
• Meals must be booked with your bath reservation

• Valid for use from 1 April 2025 to 30 September 2025.
• Not valid after the expiration date.