After you book you will receive # confirmation letter to your email. The day before your trip you will receive a reminder text message. When you arrive at Denver Airport DEN, check your phone for your driver’s information. If you did not receive a message from your driver, call our Customer Service. Proceed to baggage claim and collect all luggage (5th floor). After you have gathered all your bags, proceed to the exit (5th floor). Text or call your driver immediately with the door number. It usually takes the driver about 5 minutes after you text the door number to get there from the holding area. If you are on the east side of the terminal, exit through doors 507 or 511. If you are on the west side of the terminal, exit through doors 506 or 510. After you exit, cross the first street. On the first island, there will be a booth with a sign that reads “LIMO”. Your driver will meet you there.