Your reservation must indicate the day and time of pick-up at your hotel or accommodation in the city of Rome. Remember that if you go to the station the appointment must be made at least 1 hour before the train departure, this is to avoid unpleasant unexpected events with the chaotic traffic of the city. You will also need to provide us with the address of the final destination for an urban move, which must be located within the city of Rome (this service is offered only for routes within the Grande Raccordo Anulare of Rome). The driver will help you with any luggage loading once the booking has been verified and will take you to your destination by following the fastest route.