The tour is really well organized. They provide hotel pickup and drop-off. They provide assistance in the water and make sure everyone sees turtles and baby sharks. On our tour, we saw a turtle in Shark Bay and many baby sharks in Aow Leuk. The lunch of rice, vegetables, and meatballs was delicious, but you can also order freshly prepared sandwiches, fruit, tea, and coffee. Only drinks are available for a fee, but they're very reasonably priced. All the staff are very friendly. Overall, an excellent tour!