In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Actual itinerary depends on weather/transportation conditions
Please provide up-to-date contact number or messaging app ID when booking
Please arrive at the meeting location 5 minutes earlier as the bus will depart on time, and refunds will not be granted for late arrivals
We will send you a reminder email 3:00 pm–5:00 pm the day before departure. This email will include a link to a group chat where you can communicate directly with our tour staff. If you cannot find your email, please check your spam or junk inbox
All of our travel itineraries do not include personal travel insurance. Outdoor activities have certain risks and dangers. Guests should assess their own health and abilities. The company is not responsible for any physical damage or harm caused by accidents or unforeseen factors.