The driver will meet you at the exit of arrival hall with your name tab. The waiting time is 1 hour after you tell us the off board arrival time. Then the driver will take you to the hotel. The pick-up name, and drop-off address need to the provided. For hotel to port The meet place is in hotel lobby. The driver will take your name tab. The pick-up time is you tell us in advance. The pick-up name need to the provided. Please Note: • Tips are not included, these are at your discretion. • Unless otherwise stated, waiting time is 1 hour after the actual arrival time. After this time the vehicle will be released. • Porterage is not included. • If your ship is delayed you need inform us the new time. **If you are unable to locate our local representative for any reason, it’s your responsibility to call the number shown on your voucher for assistant, before making alternative arrangements.** • **If your pick up/drop off details change, you must amend your booking immediately.** • Unless otherwise stated, 1 piece of medium sized luggage is allowed per person, Hand luggage should be small enough to be carried on your lap. If your luggage is more than the space of the vehicle, it’s your responsibility to pay a taxi to carry your luggage.