• Meet your driver directly inside the arrivals terminal at Heathrow Airport.
• Provide full name, flight number, pick-up date and time, and phone number when booking.
• The driver’s contact information will be provided 6 hours prior to the ride.
• The specific meeting location will be sent 2 hours before the ride.
• Present your voucher and I.D. to the driver for validation.

• Each traveler is allowed a maximum of 1 suitcase and 1 small carry-on bag. Standard luggage size is 22 inches. Larger bags will be considered 2 pieces.
• Oversized or excessive luggage (e.g., surfboards, golf clubs, or bikes) may have restrictions; inquire with the operator prior to travel to confirm acceptability.
• Extra fees may apply for oversized or additional luggage and additional waiting time; advise in advance.
• Any changes or updates can be done at least 24 hours before the ride to the same drop-off areas.
• This is a private tour/activity; only your group will participate.

• Infant seats are available subject to availability, not guaranteed; request at booking.
• Advise in advance to prepare the child/infant seat.

Most travelers can participate.

• Not wheelchair accessible.
• Stroller accessible.
• Service animals allowed.
• Near public transportation.

Your booking will be confirmed by the provider instantly.

A full refund will be processed if cancelled at least 2 days before the date of selection. No refund will be processed if cancelled less than 2 days before the date of selection.

Present your mobile or printed ticket to the tour operator or driver at the meeting point.