The content of this product is provided by machine translation and may not
reflect the actual information, please take this into consideration before
booking.
— Service Guide —
- Car rental is based on a "24-hour" timeframe. Kindly indicate your preferred pick-up and return date and time during the reservation process
- Choose from car models like S-class VITZ, FIT, YARIS, etc., with a seating capacity of 5 (subject to variation based on luggage and child safety seat usage)
- Essential documents include your country's passport, original driver’s license, and a valid international driver’s license accepted in Japan
- For licenses from Switzerland/Germany/France/Taiwan/Belgium/Monaco, you can drive with your home country's license and its Japanese translation for up to a year after entering Japan. Simply bring these two documents and your passport to rent a car. Drivers from other countries need an internationally recognized driver's license and their passport to drive in Japan
— Cashless Medical Service Effective from 1 April 2024—
- During the rental period, if unfortunately, you encounter a traffic accident and get injured, this service can help you find a hospital that can communicate in your language and provide the treatment needed for free
- Before renting a car, on-site staff will request travelers to provide and register the names of all passengers (matching those on their passports) and the pick-up/return dates of the car.
- When renting a car, the rental office will require travelers to fill out relevant documents. Anyone failing to do so will not be eligible for this service
— Insurance Information —
Indemnity Against Liability
- Disclaimer insurance covering property and vehicle compensation
- Exemption compensation applies only to the first accident in a single-car rental contract
NOC (Non-Operation Charge) SUPPORT
- NOC compensation exempts drivers from covering business losses due to the vehicle being unavailable for rent
- Without NOC compensation, the following fees may apply:
- Returning the vehicle to the sales office by the driver: JP¥20,000
- Severe damage preventing return: JP¥50,000
FULL SUPPORT
- Fully compensates what is not covered by exemption or NOC compensation
- Examples include tire damage, repair costs, exhaust pipe repairs, and vehicle transportation costs (excluding refueling costs)
— Insurance Disqualification —
Insurance/compensation will not be paid in the following situations:
- Failure to follow accident procedures, report to the police, and contact the rental car store
- Accidents attributed to the other party
- Violation of the rental agreement
- Accidents involving unauthorized drivers, late return without permission, driving without a license, drunk/drug-impaired driving, self-mediated negotiation, etc
- Negligence, rough driving, damage to parts, stubborn stains, and odors (including smoking in non-smoking vehicles), wrong fuel type refueling, theft due to key retention, improper installation of tire chains, driving in damaged terrains, etc
Insurance Contract Disclaimers
- Damage caused to customer-held property
- Damage caused by earthquakes, volcanic eruptions, tsunamis, intentional damage, etc