The transaction was fuss free, and eSIM was easy to install. I didn't experience any issues during my stay in Phuket.
about 1 month ago
Verified Traveller.Family (with teens)
Great service. Easy to use.
29 days ago
Yee keen calvin.Family (with young kids)
Connections are smooth and reliable
about 2 months ago
Jose.Solo Traveller
Working good! And good price
about 2 months ago
Mark Kevin.Couple
The instructions said wecould setup in advance and then activate when we arrive in country. We also entered a start date. Little did we know, the esim started immediatly and the start date does not mean a thing. So we only got 5 days of our 30 when we arrived and only used .5gb of our 15gb. So be carefull and dont do anything till you hVe arrived.
To activate your eSIM, scan the QR code provided after your purchase using your device's camera. Follow the on-screen instructions to complete the activation process.
Is my device compatible with the Pelago eSIM?
Most modern smartphones, including recent models from Apple, Samsung, and Google, support eSIM functionality. Check your device settings or the manufacturer's website for compatibility.
Can I use my eSIM in multiple devices?
No, an eSIM can only be activated on one device at a time. If you want to switch devices, you will need to deactivate the eSIM on the current device before activating it on a new one.
What should I do if I encounter issues with my eSIM?
If you experience any issues, try restarting your device and ensuring that you have a stable internet connection. If problems persist, contact Pelago's customer support for assistance.
Can I use my eSIM for data only?
Yes, Pelago's eSIM is designed for data usage. You can use it for internet access without needing a voice plan, making it ideal for travelers who primarily need data.
The transaction was fuss free, and eSIM was easy to install. I didn't experience any issues during my stay in Phuket.
Great service. Easy to use.
Connections are smooth and reliable
Working good! And good price
The instructions said wecould setup in advance and then activate when we arrive in country. We also entered a start date. Little did we know, the esim started immediatly and the start date does not mean a thing. So we only got 5 days of our 30 when we arrived and only used .5gb of our 15gb. So be carefull and dont do anything till you hVe arrived.
Fast & easy connection. No issues.